About The Role

Post title Accommodation Open Day Guide

College/Division Professional Services

School/Department External Relations

Full time/Part time Part time
Duration of the Post 10/10/2026 – 14/11/2026

Grade 2

Hourly rate £13.45 per hour plus holiday entitlement

Number of positions available 40

Closing Date 16/09/2026 at 23:55

Please note that this vacancy may be taken down early depending on the number of applications received. We advise you to submit your application promptly.

Our offer to you

At the University of Birmingham, Worklink is the dedicated student employment service which helps students to find flexible, well paid part-time roles that fit around your studies. Each year, the University invests more than £2.5 million to employ 3,000 of our own students in a wide range of roles, supporting our student community into part-time work. Roles available via Worklink include a range of positions, including administrative roles, support staff such as cleaners or baristas, research roles and many more.

Jobs through Worklink help you to gain work experience, develop skills relevant for your future career, and improve your soft and hard skills in a professional setting. Enhance your CV and get valuable experience ready for graduate roles and feel connected to your university and local community.

Our jobs are flexible and can be scheduled around your academic commitments, so you can focus on your studies first. Our team are passionate about supporting students into work. Worklink are based in a central location on campus which is easily accessible for students and can also be contacted online.

Find out more about working through Worklink here or via the student intranet .

Job Context

The Undergraduate Open Days are a very important recruitment event for the University. Additional help is needed to support the viewing of the accommodation villages at The Vale and Pritchatts Park.

Job Summary

Providing support at an accommodation village to assist future students attending the Undergraduate Open Days. Helping with directions, viewing show flats and providing information about living on campus.

Main Duties

Assisting future students and their guests to view accommodation at the University’s accommodation villages and will be based at either The Vale Village or Pritchatts Park Village
Assisting with set up and pack down, including moving furniture and equipment
Providing correct information and answering questions accurately to help inform visitors and to comply with the Competition and Markets Authority (CMA) regulations
Following Health and Safety, Child Protection, Safeguarding and Code of Conduct guidelines

Required knowledge, skills, qualifications & experience

Currently undertaking academic study at the University of Birmingham or about to graduate
To have lived in the University’s accommodation or have a good knowledge of their locations
English as a first language standard, plus a good standard of written English
Able to show diplomacy and initiative to deal with a variety of people and situations
Enthusiasm for student life and university study
Able to take initiative and resolve problems when needed
Approachable with the desire to help others
Excellent interpersonal and communication skills
Professional approach to work, i.e., organised, punctual and reliable

Further Details

Many roles require students to work outside and stand for long periods of time
Applicants must have lived in the University’s or partner accommodation (ideally during their first year of undergraduate study) or have a good knowledge of their locations
Successful candidates must be willing to prepare in advance for their role if they do not currently have all the knowledge required
Successful candidates will be required to work for 7 – 8 hours per day between the times of 8.00 am and 4.30 pm. There will be staggered start and finish times
Prior to working at the event, successful applicants must sign in to watch a recorded briefing. This will allow workers to be brought up-to-date with accommodation information (in accordance with CMA regulations) and is for us to comply with our risk assessments and health and safety guidelines. Once completed, they will be entitled to claim an additional 1-hour payment to be added to the total hours worked.

For any informal queries, please contact Rebecca Sterling-Duberry ( [email hidden] )

The University of Birmingham restricts all students to working up to 20 hours per week during term time for a maximum of 13 consecutive weeks . If your application is successful and your course does not follow the usual academic term timetable (e.g. PGT, PGR or PhD student), you and your supervisor must formally agree vacation periods if this role exceeds 20 hours per week . In addition to this, please be aware if you are an international student you will be required to apply to the Registry for the appropriate authorised absence .

You are only eligible to apply to this role if you are a current University of Birmingham student. If you are not a University of Birmingham student your application will not be considered.

To work you will need to carry out a right to work check. These checks will need to be completed prior to work commencing.

Regarding the use of AI in applications , we review hundreds of applications and shortlist candidates based on their unique perspective, motivations and potential. Cover letters generated through, or edited by, AI tools (e.g. ChatGPT or CoPilot) are easy to identify. They produce generic answers and will not score highly enough to progress. You may use AI tools for research, but all written content in your application must be your own work. Authenticity and originality are key to standing out in this process.

Due to the high volume of applications we receive, we’re unable to contact all applicants individually. You can check the progress of your application by logging into the Worklink jobs portal using the same email address you used to apply. If you haven’t heard back within six weeks of the closing date , please assume your application has been unsuccessful.