About The Role

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list.

Business Operations Admin. Support (Chargebacks)

Location: Frisco, TX Hybrid ( 3 days in office)

Key Responsibilities

Review daily chargeback notifications and supporting documentation to assess validity and next steps
Analyze transactions and documentation to determine eligibility for representment
Build and submit compliant representment cases in alignment with card network rules (Visa, Mastercard, etc.)
Conduct detailed research to gather required transaction data and supporting evidence
Validate journals and supporting materials to ensure accuracy and completeness
Route transactions through the appropriate network channels for dispute resolution
Meet strict deadlines in a high-volume, time-sensitive environment
Support additional operational tasks and process improvements as needed

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include

Medical Insurance
Dental Insurance
Life Insurance
Vision Insurance
Short/Long Term Disability
Paid Vacation
401k

EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

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