IND Lead Software Engineer Duck Creek Billing

IND Senior Software Engineer - GCC024

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

Key Responsibilities

Core Development

• Develop, configure, and customize Duck Creek Billing (DC Billing / DCB) modules.
• Implement billing workflows including invoicing, payments, commissions, refunds, and collections.
• Work on Author, Product Studio, and Duck Creek configuration tools.
• Create and maintain manuscripts, web services, and batch processes.

Integration

Integrate Duck Creek Billing with

Policy (Duck Creek Policy)

• Claims systems
• External payment gateways
• Third-party financial systems
• Develop and consume REST/SOAP APIs and web services.

Technical Work

• Write and maintain C#/.NET code for customizations.
• Work with SQL Server for data analysis and troubleshooting.
• Perform debugging, unit testing, and code reviews.
• Support deployment, migration, and environment setup.

Business & Functional

Translate business requirements into technical designs.

Configure

• Billing schedules
• Payment plans
• Delinquency and dunning processes
• Support UAT and production defect resolution.

Support & Maintenance

• Provide production support and troubleshoot issues.
• Perform system enhancements and upgrades.
• Maintain documentation and ensure compliance with standards.

Required Skills

Technical Skills

Strong experience in Duck Creek Billing (DCB).

Hands-on with

Duck Creek Author

XML, XSLT

C#, .NET Framework/.NET Core

Knowledge of SQL Server

Experience with Web Services (REST/SOAP)

Domain Knowledge

Strong understanding of Property & Casualty (P&C) Insurance

Knowledge of

• Billing lifecycle
• Payment processing
• Invoicing and reconciliation

Preferred Skills

Experience with Duck Creek Policy or Claims

• Exposure to Azure / cloud-based deployments
• CI/CD pipelines (Azure DevOps, Jenkins)
• Knowledge of microservices architecture
• Prior experience in Agile/Scrum environments

Qualifications

• Bachelor’s degree in Computer Science, IT, or related field
• 4–6+ years of experience (varies by role level)
• Duck Creek certification (preferred but not mandatory)
• About Us | Our Culture | What It’s Like to Work Here