About The Role

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description

Are you ready to shine?

At Sun Life, we empower you to be your most brilliant self.

Who we are?

Sun Life is a leading financial services company with 157 years of history that helps our clients achieve lifetime financial security and live healthier lives.

We serve millions in Canada, the U.S., Asia, the U.K., and other parts of the world. We have a network of Sun Life advisors, third-party partners, and other distributors. Through them, we’re helping set our clients free to live their lives their way, from now through retirement. We’re working hard to support their wellness and health management goals, too. That way, they can enjoy what matters most to them. And that’s anything from running a marathon to helping their grandchildren learn to ride a bike.

To do this, we offer a broad range of protection and wealth products and services to individuals, businesses, and institutions, including:

Insurance. Life, health, wellness, disability, critical illness, stop-loss, and long-term care insurance
Investments. Mutual funds, segregated funds, annuities, and guaranteed investment products
Advice. Financial planning and retirement planning services
Asset management. Pooled funds, institutional portfolios, and pension funds

With innovative technology, a strong distribution network and long-standing relationships with some of the world’s largest employers, we are today providing financial security to millions of people globally.

Sun Life is a leading financial services company that helps our clients achieve lifetime financial security and live healthier lives, with strong insurance, asset management, investments, and financial advice portfolios. At Sun Life, our asset management business draws on the talent and experience of professionals from around the globe.

Sun Life Global Solutions (SLGS)

With 32 years of operations in the Philippines and 17 years in India, Sun Life Global Solutions, (formerly Asia Service Centres), a microcosm of Sun Life, is poised to harness the regions’ potential in a significant way - from India and the Philippines to the world. We are architecting and executing a BOLDER vision: being a Digital and Innovation Hub, shaping the Business, driving Transformation and superior Client experience by providing expert Technology, Business and Knowledge Services and advanced Solutions. We help our clients achieve lifetime financial security and live healthier lives – our core purpose and mission. Drawing on our collaborative and inclusive culture, we are reckoned as a ‘Great Place to Work’, ‘Top 100 Best Places to Work for Women’ and stand among the ‘Top 11 Global Business Services Companies’ across India and the Philippines.

The technology function at Sun Life Global Solutions is geared towards growing our existing business, deepening our client understanding, managing new age technology systems, and demonstrating thought leadership. We are committed to building greater domain expertise and engineering ability, delivering end to end solutions for our clients, and taking a lead in intelligent automation. Tech services at Sun Life Global Solutions have evolved in areas such as application development and management, Support, Testing, Digital, Data Engineering and Analytics, Infrastructure Services and Project Management.

We are constantly expanding our strength in Information technology and are looking for fresh talents who can bring ideas and values aligning with our Digital strategy.

Our Client Impact strategy is motivated by the need to create an inclusive culture, empowered by highly engaged people. We are entering a new world that focuses on doing purpose driven work. The kind that fills your day with excitement and determination, because when you love what you do, it never feels like work. We want to create an environment where you feel empowered to act and are surrounded by people who challenge you, support you and inspire you to become the best version of yourself. As an employer, we not only want to attract top talent, but we want you to have the best Sun Life Experience.

We strive to Shine Together; Make Life Brighter & Shape the Future!

Job Description

The Cloud Centre of Excellence (CCoE) team enables Sun Life's pivot toward cloud computing by building cloud capabilities, enablement functions, and partnerships across Enterprise Services. As part of the CCoE, the team is seeking a candidate to join a skilled team of engineers and contribute to the delivery of secure, scalable, and efficient cloud and container platform solutions for our consumers.

What you will do

Be part of a global Cloud Center of Excellence focused on delivering cloud solutions.
Support the design, implementation, and ongoing operation of Sun Life cloud infrastructure and platform services.
Work with different CCoE squads and stakeholders’ team to ensure proper execution, business, and strategic alignment is delivered for projects.
Collaborate with internal consumers to support the adoption of cloud services and self-service platform capabilities using established standards and best practices.
Develop automation scripts and tools to streamline deployment, monitoring, and maintenance processes for the services owned by the team.
Work within an Agile team to support delivery of platform enhancements and strategic business initiatives.
Assist with modernizing legacy workloads and operational processes to better leverage cloud platforms and container-based services.
Support proof-of-concept initiatives, technical evaluations, and implementation activities for cloud and container platform capabilities.
Partner with support and engineering teams to troubleshoot issues, resolve incidents, and contribute to operational stability.
Required to move quickly but never compromise the security of our systems or the privacy of our clients.
Apply best practices, standards, and ensure compliance to all company security directives.
Participate in security engineering to ensure compliance by design.
Support Cloud Audit and Risk and compliance requirements from partnering with Security and governance teams.
Create and maintain comprehensive documentation related to cloud and it’s services, procedures and troubleshooting guides.

What you need to succeed

Relevant work experience in managing Kubernetes clusters at scale preferably EKS, cloud solution administration and/or server administration in an enterprise environment.
Knowledge in DevOps environments and the use of automation to deliver business value.
Hands on industry experience in major public cloud platform preferably AWS. Exposure to other public clouds like Azure or GCP is preferred.
Experience or academic exposure to software engineering, scripting, SDLC practices, or infrastructure as code.
Exposure to systems provisioning and configuration management using automation tools such as Terraform, Ansible, Jenkins, Kubernetes, Backstage or other cloud-native technologies.

Preferred Skills

Excellent verbal and written communication skills
Expertise on container platforms and orchestration concepts, with hands-on industry experience on Amazon EKS and/or GKE/AKS/Self-hosted Kubernetes clusters with focus on security and stability of the platform.
Hands on experience with AWS services such as VPC, IAM, EKS, ECR, EC2, KMS, S3, Lambda etc is required for this role.
Experience with Kubernetes ecosystem tools like Karpenter, OPA Gatekeeper, Connaisseur, Kyverno, KEDA, HPA/VPA, Traefik, Ingress-nginx, Cert manager, Hashicorp Vault etc is preferred.
Experience with IAC tools like Terraform & CloudFormation is required for this role.
Exposure on Argo CD and monitoring tools like Broadcom UMA, Prometheus, Grafana etc is a plus.
Exposure with incident management, change management, vulnerability management and remediation is a desired.
Exposure with creating & managing CI/CD pipelines with Jenkins, GitHub actions is a plus.
Demonstrated ability to work in a team, preferably with exposure to Scrum or KANBAN frameworks.
Curious, adaptive, collaborative, innovative, & growth mindset
AWS or Linux Foundation Certification (e.g., Certified Solution Architect, Certified DevOps Engineer, CKA and KCNA) are a plus.
Awareness of self-service platform concepts, developer enablement, and standardized cloud consumption models is preferred
Knowledge of programming and/or scripting languages (Python, React/TypeScript, NodeJS, Bash) is desired.
Experience or exposure to work with AI tools such as GitHub Copilot & AWS Bedrock with Anthropic models
5-9 years of Total IT experience