About The Role

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All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

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Closing Date

09/15/2026

Type of Position

Job Type

Regular

Work Shift

Shift Vary (United States of America)

Sponsorship Available

No

Institution Name

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks ( available for benefits eligible positions only )

Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu .

Department

INA | Institutional Admin

Department's Website

Summary of Job Duties

The Insurance Verification Specialist II is responsible for verifying insurance benefits, processing authorizations and pre-certifications, and working appropriate registration and billing work queues at the UAMS Health Benton/Bryant location.

Qualifications

Minimum Qualifications

High School Diploma/GED
Two (2) years of experience in customer service and two (2) years of insurance, billing, scheduling experience in a healthcare environment.

Knowledge, Skills and Abilities

Must have excellent organizational and interpersonal skills in order to successfully interact with individuals of diverse backgrounds.
Well-developed decision-making skills are required.
Must maintain confidentiality and HIPAA compliance.
Highly motivated and self-directed individual that establishes plans of action.
Highly proficient in computer and keyboard skills.

Additional Information

Responsibilities

Conducts verification of eligibility and benefits for patient insurance.
Completes authorizations and pre-certifications, tracks pre-authorizations and maintains referrals.
Enters benefit and authorization information into EPIC.
Initiates peer-to-peer submissions and works closely with clinical counterparts to collect requested information.
Obtains and coordinates completion of out of network waivers.
Coordinates with UAMS Office of Financial Clearance when appropriate
Work effectively in a team environment, coordinating workflows with other team members and ensuring a productive and efficient environment.
Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements.
Comply with safety principles, laws, regulations, and standards associated with, but not limited to CMS, Joint Commission, EMTALA, and OSHA.
Demonstrates a high level of integrity and innovative thinking and actively contributes to the success of the organization.
May perform other duties as assigned.

Physical Requirements

Constant Activities: Sit; Use hands to touch, handle or feel; Talk; Hear; Read Concentrate, or Think Analytically
Occasional Activities: Stand, Walk, Bend, Crawl, Crouch, Kneel, Stoop, Reach
Lift/Carry: 10-25lbs.
Push/Pull: 10-25lbs.
Physical Environment: Inside Office Environment
Noise Level: Moderate
Visual Requirements: Near Visual Acuity; Far Visual Acquity; Color Discrimination; Depth Perception; Peripheral Vision
Hazards: None

Salary Information

Commensurate with education and experience

Required Documents to Apply

Resume

Optional Documents

Special Instructions to Applicants

Recruitment Contact Information

Please contact askrecruitment@uams.edu for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.

Pre-employment Screening Requirements

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.