Hosting Systems Principal

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

Hosting Systems Principal

Ottawa, ON (Remote)

This position is eligible for the NORAM referral program for external candidates. The level is Tier 1- $1,500.

Regulatory Compliance Requirements

This position requires direct or indirect access to hardware, software, technology or technical data controlled under the Canadian Export Control List, Canadian Controlled Goods Program, the Canadian Industrial Security Program, and the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR).

All applicants must be able to meet the eligibility requirements outlined in the Canadian Controlled Goods Program and be able to obtain NATO Secret security clearance.

Position Summary

We have a current vacancy for a Hosting Systems Principal to join our Team in Ottawa, ON (Remote). Thales is currently seeking a Hosting Systems Engineer who will be responsible for the successful delivery of infrastructure services to Thales North America.

Key Areas of Responsibility

• Responsible for deploying, maintaining and ensuring uptime of all production and Engineering virtual servers
• Provide infrastructure support and application deployment assistance to Engineering software support team
• Champion service restoration through proper prioritization and escalation to vendors and or internal support groups.
• Provide support for infrastructure related service incidents and follow internal management escalation procedures when necessary (team rotation).
• Handle tickets in ServiceNow, read architecture diagrams, and construct services based on those diagrams.
• Infrastructure support including: VMWare hypervisors, Azure, AWS, Hyper-V, Linux servers, Windows servers
• Support of Engineering applications including Jira, Artifactory and Bitbucket
• Ensure that all systems meet Thales security standards and escalate violations as required
• Weekly preparation of Systems service availability report for department.
• Monitoring of customer Service Level Agreements, with respect to availability.
• Maintain service level of systems through proactive monitoring and performing maintenance Define the Standard
• Ability to work with minimal supervision.
• Provide suggestions to team lead/manager in creating your professional development and training plan.
• Work on projects assigned to you, in effort to advance partnership opportunities with other teams
• Provide 7/24 On-Call support for infrastructure related service incidents and follow internal management escalation procedures when necessary (team rotation).

Minimum Qualifications

• Bachelor’s degree in computer science with a minimum of 5 years of relevant work experience or Master’s degree in computer science with 4+ years of relevant work experience, or an equivalent combination of education and work experience
• At least 5 years of Linux enterprise infrastructure related experience
• At least 5 years of experience in administering VMware vSphere, vCenter, Azure Stack
• Excellent interpersonal & leadership skills
• Strong knowledge and experience in administering applications on Microsoft Windows and Linux (Red Hat and Ubuntu preferred)
• Excellent oral & written communication, people skills, planning, implementation and troubleshooting skills.
• Be able to carry out multiple assignments
• Be detailed oriented and able to work on own initiative

The ideal candidate will also have extensive knowledge and experience in administering Microsoft Active Directory as well as experience supporting software development environments.

If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community!

Special Position Requirements

Schedule: Core business hours are Monday to Friday, between 9:30-3:00pm. Specific work schedule and expected hours of work will be discussed. Some weekend and evening work may be required and will be dependent on projects and customer requirements .

The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between Total Target Cash (TTC) 100,000.00 – 125,000.00 CAD Annual .

This reflects how companies in a similar industry and geographic region generally pay for