Reservations Agent - Restaurants

Fundamental Hospitality is looking to hire an experienced Restaurant Reservations Agent (Part-time) to join our team at Central Reservations in Dubai. This is an excellent opportunity for a customer-focused and highly organized individual who enjoys delivering exceptional guest experiences while supporting multiple award-winning restaurant concepts.

Key Responsibilities

• Manage reservations across the group's portfolio of restaurants via phone, email, and online booking platforms
• Respond promptly and professionally to guest enquiries
• Accurately process, modify, and confirm reservations
• Maintain up-to-date reservation records and guest preferences
• Coordinate with restaurant teams to ensure smooth guest arrivals and efficient table management
• Handle special requests and provide guests with accurate information regarding venues, operating hours, and policies
• Maximize booking opportunities while maintaining exceptional customer service standards
• Ensure all reservation systems are updated accurately and consistently
• Support the team with administrative tasks related to reservations when required

What We Offer

• Competitive Salary
• Employee discounts across our portfolio of premium venues
• Opportunities for learning, development, and career growth within the company
• 6-month contract, flexible part-time schedule (25 hours per week)
• Meals provided while on duty
• The opportunity to be part of a growing and dynamic hospitality group