HR Officer

The HR or People and Culture Officer plays a pivotal role in managing key P&C functions, including onboarding, benefits administration, and compliance. This position ensures a positive work environment, fosters employee development, and supports organizational goals to effective P&C practices.

Key Responsibilities

Onboarding & Offboarding

• Oversee the onboarding process to ensure new employees are effectively integrated into the organization.
• Conduct orientation sessions and provide necessary resources to new hires.
• Facilitate the offboarding process, including exit interviews, clearance procedures, and final documentation.
• Identify trends from onboarding and offboarding feedback to improve employee experiences.

Benefits and Compensation

• Administer employee benefits programs, including health insurance, leave policies, and retirement plans.
• Assist in reviewing and updating compensation structures to ensure competitiveness.
• Provide guidance to employees on benefits and payroll-related inquiries.

Compliance and Documentation

• Ensure compliance with labor laws, company policies, and industry standards.
• Maintain accurate employee records and prepare documentation for audits or legal purposes.
• Stay updated on P&C best practices and regulatory changes to implement necessary adjustments.

P&C Projects and Initiatives

• Support the development and implementation of P&C policies and procedures.
• Collaborate on organizational development projects to improve efficiency and employee satisfaction.
• Participate in diversity, equity, and inclusion (DEI) initiatives.

Requirements

• Bachelor’s degree in Human Resources, Psychology, or a related field.
• Minimum 2 years of experience in an HR or P&C role, preferably as an P&C Generalist.

Skills

• Strong knowledge of P&C practices, labor laws, and regulations.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in P&C software (Jira, HRIS, Sprout, Payroll) and Microsoft Office Suite.
• Ability to handle sensitive information with confidentiality and discretion.
• Strong organizational and time-management abilities.

Key Competencies

• Attention to detail and accuracy.
• Adaptability and ability to manage multiple priorities.
• Proactive approach to problem-solving.
• Team-oriented mindset with a focus on collaboration.

Benefits

HMO with 1 free dependent upon hire

Life Insurance

• 20 PTO credits annually
• VL and SL cash conversion
• Night Differential (10%)

Annual Performance-Based Merit Increases and Employee Recognition

Great Company Culture

Career Growth and Learning

A laptop will be provided by the company

Mid Shift, Hybrid setup

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SuperStaff is a comprehensive outsourcing solutions provider offering call center services offshore in the Philippines, nearshore in Colombia, and onshore in the United States.

Initially a captive market for its mother company, servicing the health and biopharma sectors for decades, SuperStaff diversified internationally. Three years ago, we managed to grow in size and expand our service portfolio. As we gain competencies in multiple industry verticals, we extend our clout in servicing start-ups and Forbes-ranked enterprises with back-end support and transformative BPO solutions.