Ward Administrator-Surgical Ward 4

• We provide meaningful careers that connect people with purpose.
• We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.
• Netcare invites you to be part of our journey.

ROLE SUMMARY

The incumbent will be responsible for the co-ordination of all secretarial and administration work in the ward. The Ward Administrator is also responsible for :

• receiving all new patients, visitors, and doctors in the ward and to make them feel welcome.

• •assisting in maintaining stock levels in the ward and should work closely with the allocated stock controller.
• •assist the ward staff and the Unit Manager with assigned duties.

KEY WORK OUTPUT AND ACCOUNTABILITIES

DISRUPTIVE INNOVATION

Telephone Etiquette

• Answers the telephone in a friendly and professional manner.
• Takes messages for staff, patients and doctors.

Bed Bookings

• Document bookings from the Bed Booking Clerks and allocate beds to new patients in the ward.
• Admit the patient into the ward.
• Ensure all new admissions are on the patients name board with the time and date of theatre.

Transfers

• Ensure suitable arrangements are made with the ward that patient is being transferred to or from.
• Ensure the transfer form has been completed by the relevant nurse and filed in the patients file.
• Inform and confirm the relevant nursing staff about the transfer arrangement.
• Ensure the doctor and the patients families are informed of the transfer.
• Ensure ward transfer are done timeously on SAP.

Ward Staff Administration

• Assist with staff shift planning in the Theatre if required.
• Schedule nursing staff hours on Kronos system. Assist with editing of time cards on Kronos.
• Complete and update “Monthly Register” for learners.
• Ensure that the nursing staff are informed of new memorandums distributed by the business.
• Transcribe off duties to staff allocation book.
• Take minutes of staff meetings.
• Schedule nursing staff on TRTP.
• Keep call lists up to date.

General Tasks

• Maintain excellent customer care with all ward stakeholders. Capture required data onto SAP.
• Ensure patient name board is kept updated.
• Do daily hospitality rounds in unit.
• Do daily FAD rounds in unit and provide feedback to Unit Manager.
• Ensure the delivery of flowers to patients.
• Complete job cards. Log job cards timeously and follow up on completion.
• Ensure that the nurse’s station & ward reception area is neat and tidy at all times.
• Ensure that patient statistics are captured.
• Update Blue Bird daily.
• Assist with linen control.

TRANSFORMATION OF OUR SOCIET

Personal and professional development

• Assume responsibility for own personal and professional development.
• Keep up to date with Netcare’s evolving policies and procedures.

Join the team committed to providing the best and safest health and care.