Operations Support Assistant

About the Role

We are looking for a proactive and organised Operations Assistant to support our Supervisors and Operations/Business Manager in delivering safe, efficient and compliant daily operations.

This is a fantastic opportunity for someone with experience in logistics, municipal collections, or service-led environments who thrives in a fast-paced setting and is committed to high standards of safety and performance.

Key Responsibilities

• Support Supervisors with resource and workforce planning
• Ensure work is completed on time and in line with contract specifications and KPIs
• Assist with improving vehicle and crew efficiency, including route planning enhancements
• Champion our Safer Together core value – ensuring safe and compliant working practices at all times
• Monitor and enforce correct use of PPE across all teams
• Support investigations into potential safety or compliance breaches
• Undertake additional duties as requested by your line manager

Our Values – #TFR

We live by our values every day

• Teamwork – working together for each other
• Fairness – treating and being treated equally
• Respect – valuing each other for who we are and what we do

If you share these values and want to be part of a supportive team delivering an important community service, we’d love to hear from you.

Dedicated to diversity.

At Biffa we believe different ideas, perspective and backgrounds are key to developing a creative working environment that delivers real results. It’s why you’ll find us championing diversity and equality at every turn.

Essential Requirements

• LGV Driving Licence, CPC and Digi Card
• Experience leading or supporting teams
• Confident communicator at all organisational levels