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Relationship Manager-CREDIT CARD-Regional sales

Hcbt · Bangalore, Karnataka, India

Client RelationsExternal listingfull-timeabout 3 hours ago

About The Role

  • To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance.
  • Quality of advice given to customers as determined by customers and supervisor.
  • Speed and efficiency of service given.
  • Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value.
  • Cross-sale of assets products.
  • Back-up to relationship managers holding HNI relationships.
  • Ensure low attrition ratios.
  • Customer acquisition through referrals from existing customers.
  • Graduates with total experience of 1-3 years with relevant exp of atleast 1 year in financial services or banks.
  • Equal blend of service and sales orientation. In the absence of equality, sales orientation as a skew will be acceptable.
  • Experienced customer service candidates from financial services ( those from MFund, securities houses etc) with sales orientation can be considered.

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