About The Role

£28,000.00 - £33,000.00 Per year ‌
We have a fantastic opportunity for a Coordinator in our Building Safety and Compliance team in our Newbury, Basingstoke or Blandford offices.
This will be a full-time, combining home and office working to ensure a positive work/life balance.

The role

To provide robust coordination and administrative support to the Building Safety and Compliance Team. This role is critical to give support to the technical subject matter experts/ specialists ensuring the smooth and efficient running of the department.
Promote a positive collaborative culture of Building Safety and Compliance. Take personal responsibility for escalating any concerns to the Building Safety and Compliance Team for consideration and/or investigation
Providing proactive administrative support service to the team, meeting standards and targets to ensure the delivery of the best possible level of satisfaction for both internal and external customer, therefore must have a passion to deliver excellent customer service
Ensure the compliance work delivery tracker sheets are updated and any areas of non-performance by our contractors are escalated to the relevant manager
Management of the Cherwell system for all Building Safety and Compliance queries and request for information
Ensure accurate processing of electronic purchase orders, requisitions and payments and resolve queries as necessary to ensure payment is made in line with our Financial Regulations
Seek opportunities for continuous improvement within the Building Safety and Compliance to further automate working practices and element manual input
Highlighting queries requiring the attention of colleagues in a reasonable time frame to promote an exceptional standard of customer service

What you'll need

Experience of working to deadlines and achieving targets through own work and work driven through teams
Evidence of working effectively with others in a complex and dynamic environment
Excellent oral and written communication and interpersonal skills
Proficient use of Microsoft office suite
Evidence of excellent customer service achievements in a complex delivery environment
The ability to multitask on various compliance elements and time management is critical with a key attention to detail
Experience using a range of database systems and Microsoft packages and demonstrate high level of MS Excel experience is required

Job Description

We have some great benefits at SNG, including

25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
Chance to buy or sell holiday as part of our flexible benefits package
3 additional wellbeing days and 2 paid volunteering days
Generous matched pension scheme up to 12% and Life cover at 4x salary
Enhanced maternity/paternity/adoption pay
Options for private medical insurance, dental insurance and critical illness cover
Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.