User Experience Strategist, Specialist

Core Responsibilities

1. Creates user experience interface architecture strategies, and leads program-level initiatives to meet business and marketing goals. Leverages research, conceptualization, visual design, information architecture to resolve complex issues.
2. Works with cross-divisional teams to coordinate and deliver design, prototype, and documentation to improve the user experience. Presents and recommends solutions to senior leaders, internal partners, and stakeholders.
3. Researches the latest technology and devices including programming languages, network infrastructure, processes, web and mobile application development to produce efficient interactive solutions.
4. Uses qualitative and quantitative analysis techniques to continually improve the user experience. Analyzes data and user feedback in order to make critical design decisions.
5. Collaborates with cross-divisional teams and product owners to define user and business requirements. Partners with the development team through to execution.
6. Participates in special projects and performs other duties as assigned.

Qualifications

• Five years related work experience, Two years of User Experience or User Interface experience.
• Undergraduate degree or equivalent combination of training and experience in a creative or technical field. Graduate degree preferred.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.