#127306 - UX Designer

We are seeking a hands-on UX Designer to improve messaging experiences across mobile applications and desktop web products serving multiple user groups. This role will design new AI-powered messaging features and improve communication patterns so users can respond more effectively, understand conversation status, and re-engage when appropriate.

 

The ideal candidate has strong end-to-end product design experience, a portfolio demonstrating complex product workflows, and the ability to work independently within an established product environment.

 

Enterprise experience strongly preferred.

 

Key Responsibilities

 

• Design end-to-end product experiences across mobile applications and desktop web.
• Create wireframes, user journeys, interactive prototypes, and high-fidelity mockups.
• Design user experiences for AI-powered messaging features.
• Improve communication responsiveness through reply prompts, expectation setting, status transparency, and re-engagement patterns.
• Simplify complex workflows and data-heavy experiences involving search, filtering, data export, or similar functionality.
• Apply established design-system components, patterns, and visual standards.
• Collaborate with Product Management, Engineering, UX Research, and Legal partners.
• Incorporate qualitative research findings and user feedback into design iterations.
• Support design validation through qualitative research and A/B testing.
• Prepare clear design specifications and handoff materials for engineering teams.
• Work independently, manage assigned design work, and ramp quickly with minimal oversight.

Must-Have Skills

 

• 3+ years of professional product UX design experience.
• Portfolio demonstrating end-to-end product UX work.
• Strong interaction design, visual design, prototyping, and user-journey design skills.
• Experience designing complex workflows or data-heavy enterprise product experiences.
• Experience with search, filtering, data export, or comparable complex interaction patterns.
• Ability to work independently and operate effectively with minimal oversight.
• Experience collaborating with Product, Engineering, Research, and Legal stakeholders.
• Experience incorporating UX research findings and user feedback into product designs.
• Strong written and verbal communication skills.
• Recent hands-on individual contributor experience.

 

Nice-to-Have Skills

 

• Experience designing messaging, inbox, communications, or notification products.
• Accessibility expertise, including familiarity with WCAG and assistive technologies.
• Experience designing international or localized products.
• Experience designing products for the Japanese market.
• Mobile-first product design experience.
• Experience supporting A/B testing or experimentation programs.
• Prior contractor or embedded-team experience within a large product organization.
• Experience designing AI-enabled product features.

• Required Tools & Platforms
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• Strong, current Figma proficiency.
• Experience creating interactive prototypes.
• Experience with design-to-engineering handoff workflows.
• Experience working within an established design system.

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• Location, Time & Engagement
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• Remote contract opportunity.
• Candidates must be located in the United States.
• Must be available for full-time work at 40 hours per week.
• Must be able to work with teams operating in the U.S. Central time zone.
• Contract is expected to continue through March 31, 2027.