About The Role

Job Summary

The Tax Digital Transformation & Innovation practice at BDO USA drives the success of our business through intuitive and human-first digital experiences that our employees and clients engage with. We're elevating the way tax professionals deliver services to our clients and the way we help them manage their taxes and tax strategies.

The Product Design Manager plays a key role in shaping and delivering high quality digital experiences across our tax products and platforms. This role partners closely with product and technology teams to translate defined strategies into thoughtful, usable designs for complex, data heavy tax solutions. The ideal candidate brings strong hands on design expertise, sound judgment, and a user centered mindset, with experience simplifying complex workflows into intuitive experiences.

This role focuses on design execution, collaboration, and continuous improvement, while contributing to broader design standards and practices across the Tax Digital Transformation & Innovation organization.

Job Duties

Partners closely with Product Owners, Development/Fusion and other stakeholders to translate product strategy and requirements into user centered design solutions
Leads design workstreams for assigned products or features, supporting zero to one initiatives as well as iterative enhancements
Designs intuitive and user-friendly interfaces and experiences for complex and technical tax products, grounded in human-centered design principles
Creates and maintains wireframes, storyboards, user flows, process flows, prototypes, and visual designs to clearly communicate interaction and design intent
Conducts and supports user research and usability testing, synthesizing findings and applying insights to improve designs
Collaborates with senior design leaders to apply and evolve design system components, guidelines, and best practices
Presents design concepts and recommendations to product teams and stakeholders, incorporating feedback effectively
Contributes to the continuous improvement of design processes, tools, and ways of working
Advocates for human centered design within product teams, ensuring user and client needs are represented throughout the delivery lifecycle
Supports Tax Digital Transformation & Innovation initiatives through strong design execution and cross team collaboration
Other duties as required

Supervisory Responsibilities

Acts as a career advisor and mentor as assigned

Qualifications, Knowledge, Skills, and Abilities

Education

Bachelor’s degree required; focus in Design, Human-computer Interaction, computer science, information science, graphic design, interaction design, industrial/product design preferred. OR High School Diploma and ten (10) or more years of experience in digital product UI/UX design, that included human-centered design solutions, required
Bachelor’s Degree in Design or Human-Computer Interaction, preferred

Experience

Eight (8) or more years of experience in product design, required
A strong portfolio showcasing expertise in product design and simplifying the user experience for complex products, preferred
Expertise designing data-driven interfaces, preferred
Cross platform web and mobile application design, preferred
Experience with user research and usability testing methods, preferred

License/Certificatio ns

Certification in UX Design or Interaction Design, preferred

Software

Expert level experience in design and prototyping tools (e.g., Sketch, Adobe Creative Suite, InVision, and Figma), preferred
Experience in collaborating with product management and engineering teams through Azure DevOps, preferred
Proficient in design prototyping and storytelling, preferred

Proficient in Proficient in Microsoft Office 365 Microsoft Office 365

Language

Other Knowledge, Skills, & Abilities

Knowledge of leading practices in conducting user research and usability testing, with a data-driven approach to design
Strong communication and collaboration skills, with the ability to work effectively across different teams and disciplines
Excellent knowledge of leading practices in design and management of a design function
Strong problem-solving skills
Ability to collaborate with other designers, developers, product managers and end-users
Strong organizational skills, especially the ability to meet project deadlines with a focus on details
Strong knowledge of human centered design
Excellent understanding of the full mobile and web development process, including design, development, and deployment
Strong knowledge of accessibility requirements for designs
Ability to work in a deadline-driven environment and handle multiple projects simultaneously
Ability to effectively lead a team of product design professionals and delegate work assignments as needed
Ability to encourage team environment on projects and contribute to the professional development of assigned personnel
Ability to successfully interact with professionals at all levels