About The Role

Our client is a leading slot games provider in the online gambling industry, headquartered in Prague. The company is recognized for creating innovative, high-quality games with engaging mechanics and immersive design, enjoyed by players worldwide. With a strong international presence across Prague, Malta, and Latin America, they continue to set benchmarks in the iGaming market.

Proven experience in team management, including leading, coaching, and developing a team of account managers.
Strong performance management skills, with the ability to monitor team performance, set clear goals, and ensure targets are achieved.
Excellent client relationship management skills, supporting the team in building and maintaining long-term, strong relationships with key clients.
Demonstrated ability to drive revenue growth through renewals, upsells, and cross-sells within an existing customer base.
Ability to collaborate effectively with cross-functional teams such as sales, product, and marketing to deliver a seamless customer experience.
Strategic thinking and contribution to the development of overall account management strategies and goals.
Excellent communication and leadership skills.
Familiarity with CRM tools and data analysis to monitor performance and identify growth opportunities.

Responsibilities

Performance Management: Monitoring team performance, setting goals, and ensuring they are met.
Client Relationship Management: Supporting the team in building and maintaining strong relationships with key clients.
Revenue Growth: Driving revenue growth through renewals, upsells, and cross-sells within the existing customer base.
Cross-Functional Collaboration: Working with other teams (e.g., sales, product, marketing) to ensure a cohesive customer experience.
Strategic Planning: Contributing to the overall account management strategy and goals.
Team Management: Leading, coaching, and developing a team of account managers.
A dynamic and innovative work environment in a leading iGaming company
Performance-based bonuses
Flexible working hours.
Growth opportunities and strategic impact on company revenue.
Business trips and international event participation.
Corporate events and team-building activities.
On-site or remote collaboration.