Key Account Manager I

Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities. ​

About the Role

• Be responsible for managing and developing long-term relationships with strategically important customers.
• Focus on maximizing customer satisfaction, driving sales growth, and achieving assigned business objectives through effective account management and collaboration across internal teams.

Responsibilities

• Develop and maintain strong, long-term relationships with key customers and decision-makers while ensuring high levels of customer satisfaction.
• Understand customer business needs, challenges, and objectives to deliver tailored solutions and drive account growth.
• Identify and pursue new business opportunities within existing accounts to achieve sales and profitability targets.
• Lead commercial discussions and contract negotiations to establish and expand strategic partnerships.
• Monitor account performance, forecast sales and profit margins, prepare business reports, and collaborate with internal teams to ensure successful execution of customer requirements.

Qualifications

Education Qualification

• Bachelor’s degree in Engineering, Business Administration, Economics, or a related field

Technical Competence & Skills

• Proficiency in MS Office and CRM systems.
• Strong understanding of sales principles and customer relationship management.

Leadership Competence

• Excellent communication, negotiation, and presentation skills.
• Strategic thinker with strong analytical and problem-solving abilities.
• Ability to manage multiple accounts and prioritize effectively.

Relevant Experience

• 3+ years of experience in B2B sales, account management, or business development
• Sales experience at a Tier 1 supplier serving automotive or construction equipment OEMs or Machinery customers is a PLUS
• Experience managing key accounts is a plus, but not required.

Others (% of travel, language, etc.)

• Functional English proficiency — able to read, write, and communicate effectively for day-to-day business
• Driving license.

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Donaldson Company has been made aware that there are several recruiting scams that are targeting job seekers. These scams have attempted to solicit money for job applications and/or collect confidential information, Donaldson will never solicit money during the application or recruiting process. Donaldson only accepts online applications through our Careers | Donaldson Company, Inc. website and any communication from a Donaldson recruiter would be sent using a donaldson.com email address. If you have any questions about the legitimacy of an employment opportunity, please reach out to talentacquisition@donaldson.com to verify that the communication is from Donaldson.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.