Virtual Admin Assistant (Data & Marketing)

Client Summary

Our client is Australia’s leading publication covering technology, innovation policy, and the future of industry. We are passionate about fostering informed discussion and decision-making through high-quality journalism, events, and strategic communications.

Role

We’re seeking a proactive, detail-oriented Virtual Admin Assistant to support our client. This role spans CRM and data management, marketing administration, reporting, and operations support. It’s ideal for someone with strong business acumen, tech-savviness, and the ability to collaborate with a wide range of stakeholders.

Responsibilities

CRM, CMS & Data Management

• Maintain and clean CRM records (remove bounces/duplicates, enrich contact details)
• Build targeted marketing and stakeholder lists to support campaign activity
• Manage and update CMS content (including manual processes as needed)
• Collate and sort data from platforms such as Harvest, ASX announcements, and grant hubs
• Organise and clean SharePoint folders and editorial image libraries

Reporting & Finance Support

• Track and follow up on overdue Stripe subscription invoices
• Set up and maintain Harvest projects; generate basic reports on usage
• Support monthly reporting activities for retainer clients
• Assist in data analysis for sponsored content and advertising reports

Content & Marketing Admin

• Post approved content across social media platforms
• Coordinate transcription of interviews and podcasts
• Manage podcast uploads (Podbean, WordPress), and archive audio files to SharePoint

People & Operations

• Provide diary management support to senior executives
• Coordinate onboarding/offboarding for new and departing staff

Requirements

Experience & Skills

• Previous experience in an administrative, operations, or marketing support role
• Comfortable using tools like CRM platforms, CMS (e.g. WordPress), Harvest, Stripe, SharePoint, and social scheduling tools
• Strong data handling skills – able to clean, sort, and interpret information

Attributes

• Proactive and highly organised with a sharp eye for detail
• Professional communication skills, including when working with senior stakeholders
• Sound judgement and ability to manage sensitive information
• Reliable, responsive, and flexible to meet evolving business needs

Benefits

• 13th Month Pay
• HMO
• Leave Benefits

• If you possess the required skills and are eager to contribute to our team's success, we encourage you to apply for this exciting opportunity. Apply now!
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