Security Officer

About the Company

As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au .

About the Role

MSS Security is seeking casual Security Officers to join the team at one of Melbourne’s most iconic landmarks, Eureka Tower , located in the Southbank precinct. As one of the tallest buildings in Australia, Eureka Tower is a prominent feature of the city skyline. This iconic site is a premium corporate and residential building, incorporating luxury apartments, short-stay accommodation, high-end amenities, and a world-renowned Skydeck that attracts both local and international visitors.

We are looking for Security Officers for a customer service–focused corporate security position, with a strong emphasis on professionalism, communication, and delivering a high standard of service to residents, guests, and visitors.

Roles and Responsibilities

• Deliver excellent customer service by professionally greeting residents and visitors while maintaining a secure, welcoming, and professional presence
• Conduct foot patrols throughout the building to maintain security and identify any safety or access concerns
• Manage loading dock operations by checking all drivers, couriers, and contractors in and out, including vehicle and dock access control and coordination
• Provide concierge duties including responding to phone calls and emails in a professional and timely manner, and monitoring and reviewing CCTV footage to support site security and incident response.

Requirements

• Full Australian Working Rights
• Valid Victorian Security License
• Valid First Aid & CPR (or willing to obtain)
• Valid Driver's license
• Ability to work a 24/7 rotational roster
• Prior experience in a concierge and/or corporate environment, with a strong focus on customer service
• Physically fit and comfortable to complete foot patrols of up to 1.5 hours
• Basic computer literacy and ability to use standard systems and software

• Master licence Number: 409-987-30S
• How to apply
• MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.

We are proud to

• be certified by the Workplace Gender Equality Agency,
• be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.

• Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV.
• Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you .