People Operations Administrator

At Gov Facilities Services Limited (GFSL), we're more than a team, we're a community united by our values: Pride in People, Do the Right Thing, and One Team.

Together, we create safe, secure and positive environments across the prison estate, supporting rehabilitation and making a real difference to society.

We're looking for a highly organised and detail-focused People Operations Administrator to join our People Team and play a key role in maintaining the quality, accuracy and integrity of our employee data. Whether you're already working within HR administration or have strong experience in a data-focused administrative role, this is an excellent opportunity to develop your career within a supportive and collaborative People function.

What We're Looking For

Essential

• Experience working in an HR, People Operations, administrative or office-based environment.
• Experience maintaining accurate employee or business records within systems and databases.
• Strong attention to detail and a commitment to delivering high-quality work.
• Experience handling confidential and sensitive information in line with GDPR requirements.
• Excellent organisational skills and the ability to manage competing priorities and deadlines.
• Strong communication, customer service and stakeholder management skills.
• Proficiency in Microsoft Office applications, particularly Excel.

Desirable

• Experience using Oracle or other HR systems.
• Experience supporting employee lifecycle administration.
• Knowledge of data quality, governance or audit processes.
• Experience producing or validating workforce data and reports.

Why Join Us?

This is more than an administration role. You'll help ensure the information our employees, managers and leaders rely on is accurate, compliant and up to date. From supporting employee lifecycle activities to carrying out data quality checks and helping improve processes, your work will have a direct impact on colleagues across the organisation.

You'll work closely with teams across Payroll, Recruitment, Learning & Development and the wider business, giving you excellent exposure to the full employee lifecycle and the opportunity to broaden your HR knowledge and experience.

This role offers the opportunity to make a meaningful contribution during one of the most significant periods in GFSL's history. As the organisation progresses through its transition towards future private sector provision, you'll support the delivery of essential People services by ensuring employee data remains accurate, compliant and dependable. Your work will help provide stability, continuity and confidence for employees and leaders while supporting the successful management of organisational change.

We're looking for someone who enjoys problem-solving, takes pride in accuracy and wants to be part of a team that values collaboration, innovation and excellent service. If you enjoy bringing order to complexity and making a difference behind the scenes, we'd love to hear from you.

Explore a Varied and Rewarding Career at GFSL

Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, while playing your part in helping prisoners reintegrate into society.

You'll find a strong focus on safety, a supportive and inclusive workplace, a competitive benefits package, and genuine opportunities to develop your skills and progress your career.

Pride in People

We're passionate about promoting greater diversity and creating a workplace where everyone has a voice, feels a sense of belonging and is empowered to be their true selves.

We recognise the value every employee brings to our organisation. That's why we're committed to creating an environment where everyone can thrive through learning, development and career progression opportunities.

Future Plans

GFSL has been notified by its shareholder (MOJ) that the provision of FM services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will complete transfer to a private sector provider/providers no sooner than August 2027.

Pride in People • Do the Right Thing • One Team

If you're passionate about delivering excellent service, have a keen eye for detail, and want to be part of an exciting period of transformation within a supportive People team, we'd love to hear from you.