About The Role

PRIMARY RESPONSIBILITIES

The Quality Coordinator: Minerals Trade Energy is responsible to implement, maintain and to continuously evaluate and improve the Quality Management System.

SPECIFIC RESPONSIBILITIES

Implement, maintain, control and evaluate the Quality Management System to be ready for external assessment at any time.
Control and assist Line Management with the management of the ISO 17025 Quality Management System and audit readiness
Plan and conduct scheduled inspections and assist with internal audits to ensure compliance with the ISO 17025 QMS schedules.
Register IR’s. Guide and assist with the opening of IR’s, the investigation thereof, conducting root cause analysis and closing out of IR’s. Maintain IR file
Assist with corrective and remedial actions and complaints.
Ensure implementation of corrective and remedial actions and compliance thereto.
Evaluate improvement systems and assist with trend analysis.
Monitor and action all activities with regards the Proficiency Testing Schemes.
Co-ordinate and evaluate the Proficiency Testing program.
Assume accountability and responsibility in ensuring that all remedial actions/complaints/IR findings are closed out within agreed timeframes.
Evaluate the monthly QA/QC charts and advice on any possible actions to minimize outliers and bias results.
Create quality awareness at all staff levels.
Assist with training and training matrixes to be kept up to date and remind Line Management when training is due
Assist Line Management with management reviews.
Tailor procedures and processes for reliability and maintainability – manage the doc change process as per QMS
Daily/Monthly checks to be done on the QC’s – CRM in use, QC charts, verifications, quality checks, calibrations and efficiencies.
Daily report back to the Business Manager on the QC status
Assist with the scheduling and conducting of monthly Quality meetings
Compile a monthly Quality System report for the Business Manager.
Adhere to all quality and safety requirements of the SGS Quality Management System.
Perform any other reasonable tasks as assigned by direct line manager.

EDUCATION

Degree/Diploma in Quality Management and/or Chemistry and/or proven years of laboratory, knowledge, skills and experience sufficient to be recognized as a qualification through -   Recognition of Prior Learning.
TQMS
Working knowledge of ISO17025

REQUIRED SKILLS

Minimum of 3 years in the field of Analytical Services, an understanding of the Coal services would be an advantage
Fully acquainted with LIMS system.
Full knowledge of Laboratory Quality Management System (ISO17025).
Full knowledge of internal auditing an advantage
Good co-ordination and management skills.
Facilitation and interpersonal skills
Outstanding attention to detail