About The Role

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

At 1 Hotel Mayfair , London’s first nature-inspired, eco-conscious luxury hotel, we believe that hospitality should be intentional, rooted in sustainability, and crafted with care. Every element of our hotel - from design to dining - is a celebration of nature’s beauty and a commitment to well-being.

We are now seeking a passionate, guest-focused, and operations-savvy Restaurant Manager to lead the daily rhythm of our signature dining experience. This is more than a managerial role - it’s an opportunity to shape one of London’s most thoughtful and sustainable culinary destinations while creating unforgettable moments for every guest who walks through our doors.

About You...

Passionate about hospitality and guest experience, with at least 3 years of leadership experience in a fast-paced restaurant or hotel setting.
A strong, positive leader who can motivate, develop, and support a diverse team .
Organized, proactive, and calm under pressure — you see challenges as opportunities to grow.
Skilled in managing rotas, payroll, training calendars, health & safety protocols , and operational systems like Fourth.
Confident communicator with strong interpersonal and administrative skills.
Flexible and ready to meet the dynamic needs of a 24-hour operation.

What You’ll Do...

Lead the front-of-house team with purpose and presence, setting a high bar for service and performance.
Manage all daily operations including opening/closing procedures , guest queries, and compliance checks.
Maintain and update key tools like the Food Bible , Allergy Matrix , and training documentation .
Create and oversee the weekly staff rota , holidays, and attendance records.
Conduct team meetings, 1:1s, onboarding , and performance check-ins.
Be the go-to when the General Manager is away — leading with confidence and clarity.
Champion a culture of health, safety, and accountability across every shift.
Support the execution of special menus, events , and collaboration with hotel departments.

About Us…

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

A “Designed by Nature” work environment
Free healthy & nutritious meals on duty
24-hour Employee Assistance Program
Flu vaccinations vouchers
Eye care contributions
Social events throughout the year
Wedding and Baby gifts
Travel season ticket loan
Complimentary chiropodist & reflexology treatment
West End Club - discounts in local shops, hotels, bars and restaurants
Spa, Food & Beverage discounts ranging from 30% - 50%
Guest experience stay - enjoy an overnight stay and experience our restaurant and bars
Opportunities to be involved in charity and community events
All Starwood Hotels discounted employee/friends and family room rates
Enhanced Holiday Benefit
Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform
Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can

About us...

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.