Trinidad & Tobago - Crew Desk Coordinator

You Belong Here…Wherever in the World you find yourself.

We celebrate our wins as one team of many great people!

With a vision for a connected world, Inchcape relies upon the expertise, diversity, and global network of our over 3,000 professionals, spread across 60 plus countries and in over 240 offices to help our partners connect to a smoother, smarter ocean .

We empower our people, and our values are at the center of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:

Global Perspective – we connect the world and see the bigger picture.

The Power of People – we rely on the strength of local agent knowledge and relationships.

Progress – we adopt new thinking and push for positive change in our industry.

We know what matters. We never stand still. We always reach for more.

#WeAreInchcape

Business Need / Purpose of Role

We are seeking a Crew Desk Coordinator to join our team, who will be responsible for coordinating all crew logistics to ensure the efficient movement of personnel to and from vessels while maintaining compliance with local immigration and port requirements.

Key Responsibilities

• Coordinate crew arrivals, departures, and repatriations.
• Arrange and issue Letters of Guarantee (LOGs) and Ok-to-Board (OTB) approvals.
• Organize hotel reservations, airport transfers, and all crew transportation logistics.
• Coordinate crew pickups and transfers between airports, hotels, seaports, and vessels.
• Liaise with local immigration authorities and ensure compliance with all immigration, visa, and port entry requirements.
• Maintain effective communication with vessel operators, ship managers, crewing agencies, and external crew management companies.
• Coordinate with airlines, hotels, transport providers, and other service providers to ensure seamless crew movements.
• Monitor crew schedules and respond promptly to operational changes.
• Maintain accurate records and prepare operational reports as required.
• Provide after-hours support and respond to operational emergencies when necessary.

Requirements

• Previous experience in the marine, shipping, or offshore industry in a crew logistics or crew coordination role.
• Sound knowledge of crew change procedures, airport and seaport operations, and local immigration requirements.
• Experience coordinating international crew travel and documentation.
• Strong organizational and multitasking skills with excellent attention to detail.
• Excellent verbal and written communication skills.
• Ability to communicate effectively with foreign principals, clients, vessel operators, and external crew management entities.
• Proficiency in Microsoft Office applications and email correspondence.
• Ability to work independently, prioritize tasks, and perform well under pressure.
• Willingness to work after hours, weekends, and public holidays when operational requirements demand.

Preferred Qualifications

• Experience working with shipping agents, vessel operators, or marine service companies.
• Knowledge of visa processing and international travel documentation.
• Familiarity with crew management systems is an asset.

Education, Qualifications, Certifications, and Licenses

Education/Experience

• High School diploma or GED equivalent required.
• Bachelor’s degree in Maritime Administration, Business Administration, or related major from a public or accredited private academic institution desired.
• 0-4 years’ experience in general maritime industry with exposure to various commodities and vessel types utilized in the port of employment.

If you are a proactive, organized professional with a passion for the maritime industry and a commitment to delivering exceptional service, we encourage you to apply.

Why Inchcape Shipping Services?

We believe in building a diverse and high performing workforce, that works together to provide our partners with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realize the value of the diversity of our people and know that their unique experiences, skills, and passions – strengthens the organization, stimulates creativity, and promotes the exchange of ideas – helping you to build a rich and rewarding career.

What you’ll get

We understand that different families have different needs, which is why we’re always evolving our benefits to accommodate our employees.

Along with health and financial benefits, our employees enjoy a variety of other perks, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

In addition to our traditional benefits and perks, we sponsor various events throughout the year. And we provide a culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

We also encourage a better work-life balance with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, Inchcape has enabled our employees to find a balance that feels fulfilling and productive for each individual situation.

Globally as a minimum you will receive

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• Life assurance
• Healthcare
• Competitive salary
• Career development and progression opportunities
• Values Award celebration events
• Team building days
• A diverse range of benefits, depending on your geographical location.
• Plus, much more!

We have you covered for anything life could throw your way.

Deciding where you want to work is an important decision. Choosing a company that support your professional and personal goals is essential. Inchcape provides the resources, culture, and leadership you need to be successful, to build something you’re proud of, and take advantage of all the future holds.

Follow us on LinkedIn, Facebook, Instagram, and X to meet our employees and see what makes us who we are.

Who you are is who we are.

Inchcape is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Inchcape encourages applicants of all ages. As part of this commitment, Inchcape will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email [email hidden] describing the accommodation.

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