Home Care and Community Support Worker

Sydney Health & Care Services (SHCS) is growing across Greater Sydney. We're looking for reliable Home Care and Community Support Workers who can support participants living with mental health challenges — including complex behaviours and dual diagnosis (drug & alcohol) in South Coogee, Whalan and Chipping Norton

Details of participants

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SOUTH COOGEE

1. Mature Male participant with active Alcohol and Drug Abuse, physical aggression and suicidal ideation behaviours.

Supports: (Male or female support worker)

Shifts

Monday to Sunday 9am to 12pm

1. Male participant with diagnosed with schizophrenia and has a history of medication non-compliance .

• History of alcohol use prior to hospital admission, alcohol dependency - does drink but has not been flagged as a significant concern
• Heavy smoker and smokes in presence of support workers at home
• Very disorganised and occasional delusional thoughts

Shifts

• Monday to Sunday 7.30am to 10.30am, 4.30pm to 7.30pm - assistance with daily living activities
• CP supports: Monday, Wednesday, Thursday and Saturday - 1pm to 3pm
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CHIPPING NORTON

1. Mature Male participant diagnosed with Dementia

• Assistance with travel/transport and social support
• Can become aggressibe/controlling with giving directions when staff are driving
• Shifts: Monday and Wednesday 10:30am - 12:30pm
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WHALAN

1. Male participant with non-violent criminal history and has intellectual disability, community access required

Shifts: Tuesday, Thursday and Saturday 10am to 12pm

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Key Responsibilities of this role

• Experience supporting people with complex needs , ABI, and/or mental health
• Supervision and prompting of medication administration
• Strong emotional regulation and calm communication style
• Use validation, reassurance, and redirection during distress
• Respect choice and control, including refusal of support
• Follow Behaviour Support Plans and safety protocols
• Maintain accurate, objective documentation
• Personal care and manual handling when necessary
• Assistance with hygiene, cleaning, and bedding

Essential requirements of this role

• A reliable car with comprehensive insurance (mandatory) , Australian driver's licence, and willingness to travel across Sydney
• Proven reliability, professionalism, and excellent communication
• Minimum 6 months experience in mental health, disability support, or community services (or Certificate IV in Mental Health)
• Calm under pressure; strong judgment and boundaries
• Smartphone literacy for rostering and documentation
• NDIS Worker Screening Check
• Working With Children Check (NSW)
• First Aid & CPR
• Police Check
• Unrestricted work rights in Australia

Why join SHCS

• Consistent shifts with a supportive team and on-the-ground coaching
• Pathway to part-time employment after consistent performance
• Paid training and upskilling in behaviour support and mental health
• Competitive Award pay with penalties and allowances, plus KM reimbursement
• Meaningful work where your reliability genuinely changes lives