Operations - Dispatcher

🚛 Trucking Operations - Dispatcher

Be the Engine Behind Every Successful Delivery

• 📍 Location: Whitestown, Indiana
• 💰 Compensation: $24.00/hour
• 📅 Schedule: Thursday–Sunday

• Friday–Sunday: 5:00 AM – 5:00 PM
• Thursday: 11:00 AM – 5:00 PM

💥 Why This Role Matters

At TCI, dispatchers are more than schedulers—they are the heartbeat of daily operations .

As a Dispatcher , you’ll coordinate drivers, manage routes, ensure safety compliance, and keep customers satisfied—all while making real-time decisions that impact performance and profitability.

If you thrive in a fast-paced environment and enjoy being the person who keeps everything running smoothly , this is your opportunity to step into a high-impact role.

🚀 What You’ll Do

🚦 Operations & Dispatch Management

• Plan, schedule, and dispatch drivers to ensure all loads are covered
• Monitor routes, schedules, and real-time changes to keep operations on track
• Coordinate with teams to optimize routes, equipment, and staffing

🛡️ Safety & Compliance

• Ensure safety is always the #1 priority across operations
• Monitor and enforce DOT, HOS (Hours of Service), and federal/state regulations
• Audit driver logs and report discrepancies

👥 Driver Support & Leadership

• Train and support new and existing drivers on company policies and procedures
• Conduct driver meetings and provide ongoing guidance and performance feedback
• Ensure drivers are properly scheduled and show up ready for their shifts

🤝 Cross-Functional Coordination

• Partner with Maintenance, Recruiting, Rental, and Safety teams
• Coordinate equipment needs, repairs, and staffing requirements
• Serve as a key point of contact for drivers, customers, and internal teams

📊 Customer Service & Performance

• Maintain strong customer relationships through daily communication
• Ensure TCI meets or exceeds customer performance targets
• Balance safety, cost control, and service excellence in every decision

🧠 What You Bring

• Experience in dispatch, logistics, transportation, or operations (preferred)
• Strong multitasking and decision-making skills in a fast-paced environment
• Excellent communication and interpersonal skills
• High attention to detail and organizational ability
• Understanding of DOT regulations and Hours of Service (HOS) (preferred)
• Ability to lead, train, and support drivers
• Strong sense of accountability, professionalism, and teamwork

🌟 What Sets You Apart

• You stay calm under pressure and make smart, fast decisions
• You take ownership of problems and solve them before they escalate
• You understand the balance between safety, cost, and customer service
• You’re dependable, flexible, and always ready to step in when needed

💼 Work Environment & Expectations

• On-site, hands-on operations role with high visibility
• Requires flexibility for occasional nights, weekends, or holidays
• Involves regular interaction with drivers, leadership, and customers
• Fast-paced environment where priorities can shift quickly

🎯 Why Join TCI?

• Competitive hourly pay at $24.00/hour
• Be part of a team where your decisions directly impact operations
• Gain experience across operations, safety, and logistics
• Join a company that values safety, teamwork, and growth

🚛 About TCI Transportation

Over 45 Years and Counting

Since 1978, TCI Transportation has been dedicated to serving our clients with integrity, passion, and ingenuity . Over the past four decades, we’ve grown into a coast-to-coast transportation partner , continuously expanding our services to help customers operate more efficiently and scale their businesses.

Our story is built on a strong foundation—but we’re far from finished. At TCI, you’ll join a company that is still growing, still innovating, and still investing in its people .

📩 Ready to take control of operations and keep TCI moving?

Apply today and become a key player in our dispatch team.