Assistant Store Manager- NEW STORE OPENING

PLEASE NOTE: Applicants must be aged 18+ due to the nature of the product.

About IQOS

IQOS is a global innovation from Philip Morris International, designed to offer adult smokers a better alternative to traditional cigarettes. Instead of burning tobacco, IQOS heats specially designed tobacco units, delivering the taste and satisfaction of tobacco with significantly reduced levels of harmful chemicals.

With a mission to create a smoke-free future, IQOS combines cutting-edge technology with expert retail experiences to educate and guide adult smokers towards a modern alternative to smoking.

The Assistant Store Manager Role

As the Assistant Store Manager, you will support the Store Manager in delivering excellent sales results, operational standards, and customer experiences. You will act as a role model for the team, helping to drive performance and ensuring the store operates smoothly on a day-to-day basis.

Key Responsibilities

• Support the Store Manager in coaching, developing, and motivating the retail team
• Lead by example on the shop floor, delivering exceptional customer service and sales performance
• Assist with the day-to-day operation of the store, including stock management, reporting, cash handling, and opening and closing procedures
• Help maintain high standards of store presentation, compliance, and operational excellence
• Support onboarding and ongoing training to ensure team members are confident in communicating IQOS products and features

About You

• Enjoys coaching and supporting others to achieve their best
• Is proactive, organised, and able to manage multiple priorities
• Has strong retail operational knowledge and experience in a customer-facing environment
• Leads by example and contributes positively to team performance
• Is customer-focused, enthusiastic, and passionate about delivering excellence
• Builds strong relationships with colleagues and stakeholders
• Demonstrates resilience, adaptability, and a positive attitude

Interview Process

• Screening call
• First stage virtual interview
• Final stage in-store interview

Take the next step in your retail career and join us as an Assistant Store Manager at IQOS.

INDHP