About The Role

Job Title: Specialist Design Engineer Position Reports to: Business Area Lead: Process Design & Eng Division : Enterprise Design - Product & Proc Location : Head Office Advert Closing Date : 07 September 2026 About the Position SARS’ Process Design and Engineering - Solution Design team is looking for a highly skilled results driven professional with relevant academic competence and experience in Industrial Engineering, Business Process Management, Informatics, or Business Analysis with solid work values to join this dynamic team of seasoned professionals. The Engineering: Solution Design team analyses and designs all SARS’ manual/systems business process solution requirements, cognizant of the desired customer experience and business efficiencies. The capability uses both quantitative and qualitative data to analyze current processes, identify root causes, and document detailed business processes and requirements. This job requires dedicated individuals with a keen eye for details with ability to transcend functional requirements to meaningful customer experience. We’re seeking individuals with a passion for simplifying complex business challenges and proven experience in designing innovative process solutions and gathering detailed business requirements within data-driven financial services and IT environments. Job Purpose To analyse, design, and lead the creation of innovative multi-process/function business process solutions throughout the business process management life cycle. Ensuring the desired customer experience and compliance with all current and proposed legislation to achieve sustainable business results that support the enterprise strategy. Additionally, this includes providing design and implementation support and conducting stakeholder engagement. Education and Experience Minimum Qualification & Experience Required Bachelor's Degree / Advanced Diploma (NQF 7) in Industrial Engineering / Business Analysis /B Sc in Information Systems / B Comm in Informatics AND 8-10 years' experience in a Business Process Engineering / Systems Analysis & Design environment, of which 3-4 years must be at an operational/ Junior Specialist level Alternative Senior Certificate (NQF 4) AND 15 year’s related experience, experience in Business Process Engineering and/or Business Analysis of which 3-4 years must be at an operational/ junior specialist level Job Outputs: Process Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities. Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems. Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change. Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives. Execute specialist input through investigation &opportunities within the product process including risk concern. Analyse and review legislative changes and practically translate these pieces of legislation for scoping consumption. Provide process solution support to institutionalise process initiatives . Design, model and document Process Solutions Specifications. Apply and utilise systems in a manner that ensures efficient and effective service delivery, optimised quality, financial accuracy and calculation. Contribute to the successful implementation of change initiatives by providing support in area of work. Apply processes to improve data validation across service delivery systems in line with operational targets. Ensure that business requirements are clearly identified, prioritized and satisfied by appropriate technical and or business process solutions. Governance Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation. Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies. People Develop and maintain productive working relationships with peers and team members to achieve predefined objectives. Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. Enable a culture where information regarding successes, issues, trends and ideas are actively shared between team members. Finance Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs. Client Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service. Provide authoritative, specialist services, expertise and advice to internal and external stakeholders. Ability The ability to identify patterns or connections between situations that are not obviously related and to identify key or underlying issues in complex situation. This is the ability to formulate new concepts based on information gathered. Ability to document information pertaining to information systems and or process and operational specifications. Ability to implement internal audit functions in alignment to the organisations strategic plan and the organisations strategy for change. Ability to create reports for various SARS stakeholders as relevant, in a lucid and effective manner, keeping in mind the purpose of the reports. K nowledge Understands a situation or problem by breaking it into smaller pieces/tracing the implications of situation in a step-by-step way. Has good general knowledge with some detailed knowledge of products/functions. The knowledge and interpretation of the functional policies and procedures, including monitoring their consistent application internally within SARS. Apply practical and applied knowledge and act authoritatively on methods, systems, and procedures to identify trends and potential risks. Behavioural competencies Fairness and Transparency (V) Analytical Thinking Accountability (V) Conceptual Ability Fairness (V) Honesty & Integrity (V) Trust (V) Respect (V) Problem Solving and Analysis Attention to Detail Commitment to Continuous Learning Organisational Awareness Building Sustainability Technical competencies Business Analysis Business Knowledge Capacity Planning Institutional Process Analysis & Redesign Process Auditing Reporting Compliance Competency GOC Confidential Employment Equity The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.