Lead Generation Representative - (Urgently Hiring) - Highland Hills/Cleveland Area

Urgently Hiring!

Kickstart your career with Window Nation as a Lead Generation Representative in Highland Hills, OH starting at $18.75 per hour, with monthly bonus opportunities and pay growth after 12 months!

At Window Nation, we believe in growth—yours, ours, and our customers’. If you’re looking for a place where your hard work pays off and opportunities to move ahead are everywhere, this is it!

We're urgently hiring in our Lead Generation / Call Center in Highland Hills, OH. Candidates in the surrounding Cleveland metro area are encouraged to apply.

What You'll Do

• Call potential customers over the phone—be professional, convincing and confident
• Qualify leads and set in-home sales appointments
• Hit goals in a dynamic, team-driven environment

What You Need

• High School Diploma, GED, or equivalent
• At least 1 year of experience in a customer-oriented role, such as retail, food service, call center, telemarketing, etc.

What We’re Looking For

• Clear and professional communication skills
• A strong work ethic and reliability—you show up and give it your all!
• Drive to meet and exceed lead quotas
• Comfort working in a fast-paced, dynamic, team-centric office environment
• Friendly and engaging personality—you enjoy talking with people and making connections
• Willingness to learn
• Comfortable navigating multiple computer systems while speaking with customers
• Able to quickly learn and adapt to new software and tools (CRM systems, data entry, web browsers, etc.)

Work Schedule Availability

This role follows a set weekly schedule once the training period is complete. We're looking for candidates who can reliably work 4 weekday evening shifts + 1 weekend shift each week.

Four (4) weekday shifts

• Monday–Friday, 12:00 PM – 9:00 PM EST
• You'll be scheduled for four of these five days each week.

One (1) weekend shift

• Weekend shift hours on Saturday and Sunday vary
• Specific schedules will be shared in advance.

Standard Call Center Operating Hours

• Monday–Friday, 8:00 AM – 11:00 PM
• Saturday, 8:30 AM – 8:00 PM
• Sunday, 9:00 AM – 7:00 PM
• Why Window Nation?
• Growth Opportunities – We promote from within!
• Paid Training – Get equipped for success from Day One
• Supportive Team Culture – Work hard and win together
• No experience in lead generation or sales? No problem! If you’ve worked in customer service or in a fast-paced environment, we’ll train you to succeed
• Ready to launch your career? Apply today!
• $18.75 - $18.75 an hour

Earning Potential

• Base pay starts at $18.75/hour
• Plus performance bonuses that can significantly increase your hourly earnings!
• Step progression raise after 12 months

#LI-RM1

Window Nation cultivates a culture of inclusion that respects our employees’ individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.

At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.