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IT Infrastructure Asset and Contract Manager - Bilingual in Korean
SBT Global, Inc. · Plano, TX, United States
About The Role
Key Responsibilities
IT Procurement & Vendor Management
- Manage procurement of IT infrastructure hardware, software, maintenance, and related services.
- Manage relationships with technology vendors, suppliers, and service providers.
- Obtain and evaluate vendor quotations and proposals.
- Support vendor selection, onboarding, negotiations, and performance reviews.
- Monitor vendor performance, service levels, contractual commitments, and deliverables.
- Work with IT and business teams to understand requirements and translate them into procurement and vendor requirements.
- Identify opportunities for cost savings, vendor consolidation, and purchasing efficiency.
Contract Management
- Manage the lifecycle of IT hardware, software, maintenance, and support contracts.
- Manage contract renewals, extensions, amendments, and terminations.
- Track contract expiration dates, licensing, costs, warranties, and support agreements.
- Maintain proactive renewal schedules to minimize operational and financial risk.
- Work with vendors, procurement, finance, and IT stakeholders to negotiate favorable terms.
- Review contracts for cost-saving and service improvement opportunities.
- Maintain accurate contract documentation and reporting.
- Ensure contracts align with technology roadmaps, infrastructure lifecycle plans, and business requirements.
IT Asset Management
- Manage the end-to-end lifecycle of IT hardware and software assets from acquisition through retirement and disposal.
- Maintain accurate asset records, including ownership, location, status, and lifecycle information.
- Track servers, storage, network equipment, end-user devices, software licenses, warranties, and maintenance agreements.
- Perform asset reconciliation and support audits and compliance activities.
- Coordinate technology refresh, replacement, and retirement activities.
- Identify aging, redundant, or underutilized assets and recommend cost-reduction opportunities.
- Ensure asset information is accurately maintained in ITAM/ITSM systems.
 
- 4+ years of professional experience  in IT infrastructure, infrastructure operations, ITAM, ITSM, or a related field.
- Experience working with  enterprise IT infrastructure and data center environments .
- Experience managing IT hardware/software contracts, maintenance agreements, and renewals.
- Hands-on experience with  IT Asset Management (ITAM)  processes.
- Experience with  IT Service Management (ITSM) ; knowledge of ITIL practices preferred.
- Experience managing technology vendors, suppliers, and service providers.
- Understanding of hardware and software lifecycle management.
- Experience working across IT, procurement, finance, vendors, and business teams.
- Strong analytical, organizational, negotiation, project management, and communication skills.
- Ability to understand technical requirements and translate them into business, procurement, and vendor requirements.
- Experience with ITSM, ITAM, procurement, contract management, or asset management platforms.
- Fluent written and verbal communication in Korean and English.
 
Technical Knowledge
Working knowledge of
- Enterprise IT infrastructure and data center environments
- Servers, storage, and network infrastructure
- Virtualization and cloud technologies
- End-user computing
- Hardware and software lifecycle management
- IT Asset Management (ITAM)
- IT Service Management (ITSM) and ITIL practices
- Software licensing and contract management
- IT procurement and vendor management
- CMDB and configuration management concepts
- ITSM/ITAM platforms such as ServiceNow or equivalent
- Microsoft Office, Excel, and reporting tools
Preferred Qualifications
- ITIL Foundation certification or higher.
- Experience with enterprise software licensing and licensing agreements.
- Experience managing data center infrastructure lifecycles.
- Experience supporting regional or global IT environments.
- Experience with technology refresh and infrastructure modernization programs.
- Experience with vendor contract negotiations and strategic supplier management.
- Experience developing IT asset, vendor, contract, and service management KPIs and dashboards.
- Experience with CMDB/configuration management.
All your information will be kept confidential according to EEO guidelines.
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