Bilingual Customer Service Rep (French and English)

• Assisting customers with all their inquiries via phone/email/chat (ie. tracing/tracking requests, etc.)
• Scheduling & confirming pick up's
• Follow up on interline requested pick up's
• Co-ordinating with other departments/terminals to ensure customers' requirements are being met
• Assisting sales
• This is a remote position reporting to the Head Office in Gore Bay
• This is a Monday-Friday   Shift from 10:30 AM to 7:00 PM EST
• Must be bilingual (Able to speak and write fluently in both English and French)
• Professional writing & phone skills
• Ability to problem solve
• Ability to work as a team & individually
• Excellent communication
• Reliable

This is a remote position: Candidates can work from home. All training and equipment will be provided, however candidates must provide their own internet.

As a member of the Customer Service Team, you are also eligible for the following benefits

• Profit Sharing
• Benefits (including health and dental)
• Opportunities for growth and advancement