About The Role

Create your legacy with us! For over 100 years, the Overhead Door™ brand has led the industry. We are seeking a motivated and detail-oriented professional to provide excellent service to our customers. Be a part of our team!

You will represent our commitment to excellence by ensuring every interaction begins on a positive, professional note.

Reviews and determines final disposition of returns and allowances and labor claim requests.
Quotes prices for special doors and coordinates special product orders with plant personnel.
Maintains relationships with source plants and vendors for accurate pricing and applications.
Supports on-boarding of new customers.
Understanding of Returns and Allowances.
Customer Engagement: Able to Greet customers in a courteous, friendly, and professional manner via phone, email, chat, or in-person
2-4 years prior experience required, industry experience preferred.
High School Diploma or equivalent required.