Revenue Assurance Manager (Senior)

Revenue Assurance Manager (Senior)

General Information

Position Title: Revenue Assurance Manager

Division: Accounting

• Employment Status: Full-Time ☒ Part Time ☐
• FLSA Status: Non-Exempt ☐ Exempt ☒

Position Summary

The Revenue Assurance Manager is responsible for ensuring that all signed client agreements are accurately converted into operational and financial records within the company systems. This role begins when an opportunity is won and a proposal is signed. The primary objective is to ensure agreements are properly structured in the PSA, vendor costs are validated, invoices are created accurately, and billing is set up for long-term success.

This position plays a critical role in protecting revenue integrity by ensuring that what is sold is correctly implemented in the financial and operational systems before services are delivered or billed.

Supervisory Responsibilities

Yes ☐ No ☒

Essential Roles and Responsibilities

Agreement & Revenue Setup

Invoice Creating & Billing Activation

Vendor Cost & Margin Validation

Sales to Finance Revenue Handoff

Revenue Accuracy & Process Integrity

Additional Responsibilities

• Own the conversion of signed proposals, agreements, and statements of work into accurate system records.
• Build new agreements, services, and products in the PSA system.
• Ensure all services, quantities, pricing, and billing terms match the signed proposal.
• Validate contract start dates, billing cycles, and renewal structures.
• Prepare agreements for successful operational handoff.
• Ensure all required initial invoices are generated accurately and on time.
• Create first-month invoices for new agreements.
• Generate required down payments or implementation invoices.
• Validate billing schedules and recurring revenue setup.
• Confirm billing readiness before agreements go live.
• Ensure vendor costs tied to agreements are correctly captured to protect margins.
• Reconcile vendor COGS associated with agreements.
• Confirm licensing, hardware, and third-party services align with pricing models.
• Coordinate with procurement or technical teams when cost discrepancies arise.
• Ensure margin expectations are preserved during setup
• Serve as the operational bridge between Sales, Delivery, and Finance.
• Review signed proposals for completeness and accuracy.
• Clarify scope, billing terms, and pricing with Sales when needed.
• Ensure project and service teams have the correct agreement structure.
• Document any exceptions or special billing requirements.
• Maintain high standards for revenue accuracy and system integrity.
• Audit agreement setups to ensure billing accuracy.
• Maintain documentation supporting revenue and billing structures.
• Identify and resolve setup issues before billing begins.
• Recommend process improvements to strengthen revenue assurance.
• Adheres to Entech’s HIPAA and Information Security Policies.
• All other duties as assigned.
• Strong understanding of recurring revenue models and service agreements.

Skills and Abilities

DO NOT MODIFY BELOW THIS SECTION

Proficient with Microsoft Office Applications

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality

Education

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred.
• Equivalent work experience in lieu of a degree may be considered.

Experience

Certifications and Licenses