Maintenance Technician

• 26-041 - 7:30am - 6:00pm, Monday to Thursday (80 hours bi-weekly)
• 26-051 - 7:30am - 6:00pm, Sunday to Wednesday (80 hours bi-weekly)

Organizational Focus

Pacifica Housing has been providing safe and affordable homes for almost 35 years. We are a rapidly growing organization dedicated to meeting the housing and support needs of our community. As such, we are committed to building our fast-growing team with a culture that supports our people and reinforces our core values of authenticity, leadership, respect, and social justice.

Pacifica is proud to be a Certified Living Wage Employer by The Living Wage for Families Campaign.

Primary Objectives

The Maintenance Technician is responsible for carrying out a wide range of building maintenance and repair activities to ensure that Pacifica Housing properties remain safe, functional, and well-maintained for tenants and staff. As part of the Property Services team, this role fulfills maintenance work orders according to prescribed schedules and established quality standards, while also responding to urgent maintenance issues and supporting unit turnover.

The Maintenance Technician contributes directly to housing quality and tenant satisfaction by

• Performing general building maintenance, repair, and installation work.
• Ensuring compliance with health, safety, and Residential Tenancy Act (RTA) requirements.
• Assisting with unit turnovers, inspections, and repairs to maintain housing quality standards.
• Documenting work orders, reports, and safety incidents accurately and on time.
• Working both independently and as part of a team to ensure timely, effective service delivery.

This role requires strong trade and maintenance skills, reliability, and the ability to communicate effectively with tenants, staff, and contractors while upholding Pacifica Housing’s values of safety, respect, and service.

Key Responsibilities

Maintenance & Repairs

• Carry out a variety of building repairs and maintenance, including plumbing, appliances, drywall, painting, and minor electrical.
• Complete residential installations and assembly (e.g., doors, blinds, fixtures).
• Perform suite renovations and unit turnover activities to organizational standards.
• Troubleshoot and resolve general building maintenance issues in a timely manner.

Compliance & Safety

• Post official notices (e.g., Notices to End Tenancy, Notices to Enter) in compliance with the Residential Tenancy Act, as directed by the Maintenance Operations Coordinator or Senior Manager.
• Report safety hazards, incidents, or accidents immediately to the Senior Manager or Maintenance Operations Coordinator.
• Follow health and safety standards while performing maintenance duties.
• Remain available for off-hours emergency call-outs as scheduled.

Documentation & Reporting

• Complete and submit required paperwork, including maintenance work orders and mileage claims.
• Report to the Manager of Maintenance on work completed, issues requiring follow-up, and items currently in progress.
• Maintain accurate records of maintenance activities.

Collaboration & Communication

• Maintain cooperative and respectful relationships with tenants, staff, and contractors.
• Work independently to complete assignments and meet deadlines.
• Support other members of the Maintenance Team and Property Services staff as needed.

Other Duties

• Perform additional maintenance or property-related duties as assigned to support overall operations.

• Qualifications (minimum Education and Experience requirements)
• Note: An equivalent combination of education and experience may be considered.

Education

• High school graduation
• Must hold a Basic First Aid Certificate

Experience

• Experience as a maintenance technician or in a similar role, preferably in a non-profit housing environment.
• Demonstrated experience in building maintenance and repair.
• Experience using hand and power tools.
• Preferred: 2 years’ experience in suite renovations or building maintenance.

Knowledge, Skills & Abilities

• Strong trade skills including carpentry, plumbing, painting, drywall patching/installation, flooring, and minor electrical repairs.
• Ability to troubleshoot and perform general residential building maintenance.
• Ability to use a mobile phone for email, texting, calls, and calendar management.
• Strong time management, problem-solving, and independent work skills.

Additional Criteria for Role

• Completion of a Vulnerable Sector Criminal Record Check is required before employment commences.
• Must have valid driver’s license and access to a reliable vehicle with a minimum of $2 million liability ‘business class’ insurance.
• Must be available to be on the on call roster, as well as on off hours, for emergency call outs.

As Pacifica Housing works with vulnerable populations, We require all staff to successfully clear a Vulnerable Sectors Criminal Record Check run by the Ministry of Justice. Any offer of employment is contingent on the applicant providing proof of criminal record check prior to commencing employment.

Please note: While this position is posted externally concurrently, members within the collective bargaining unit will receive first consideration in the appointment.

• A mission driven and meaningful working environment.
• Competitive salary from a Certified Living Wage Employer.
• Minimum six (6) percent vacation accrual rate for all regular employees
• Excellent benefits package for regular employees (includes extended health and dental, life insurance, and more).
• Competitive BCGEU Pension Plan.
• Employee assistance program.
• Wellness time.
• Career development and internal advancement opportunities.
• Organization and individual training opportunities.
• Robust team building and staff social events.
• Dog friendly offices.

Pacifica Housing advises all employees, contractors and volunteers of the risk of violence, injury and harm that is present in the execution of their duties. Pacifica Housing is committed to providing a safe and risk-free work place, however, we acknowledge the inherent risk in social housing and direct support work while in homes and in other support relationships.

Pacifica celebrates diversity and what makes you uniquely you. We welcome the unique contributions that you can bring in terms of your culture, ethnicity, race, sexual orientation, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, and diversability.