Field Training Manager - Arby's
IRB USA Inspire Resources · Remote, United States
About The Role
The Field Training Manager is responsible for driving operational excellence by equipping franchisees and their above-restaurant leadership with the knowledge and tools necessary to implement and sustain training systems effectively. This role ensures that leadership teams are well-versed in brand standards, training programs, and best practices to enhance guest experience and drive business performance. The Field Training Manager serves as a key resource in fostering a culture of learning and continuous improvement across assigned networks while collaborating with the training development team , training technology and restaurant experience team s for content evolution and implementation. This role will also work closely with a dedicated team responsible for new restaurant openings and new franchise onboarding to ensure alignment in training initiatives.
Responsibilities
- Plan and implement key brand training initiatives to ensure consistency and operational effectiveness.
- Develop strategic partnerships and provide consultation with field leadership, leveraging data-driven insights to improve training impact.
- Support franchise business reviews by assessing training systems and effectiveness and identifying opportunities for improvement.
- Deliver leadership development training and equip franchise networks to tactically deliver leadership development training to their organization through both virtual and in-person training experiences.
- Support franchisees in driving operational excellence by providing guidance, resources, and training to ensure adherence to brand standards and best practices.
- Partner with franchisees to develop and implement engagement programs that foster a culture of learning, continuous improvement, and team member development.
- Build strategic partnerships and consult with franchisees to ensure alignment with training strategies and operational goals.
- Collaborate with cross functional partners across the organization to support training and operation initiatives and projects.
- Other duties as assigned; New restaurant training, testing, video/photo shoots, subject matter expert, other tasks that are related to training or development for INSPIRE BRANDS, INC
- Ensures effective use of G&A expenses within parameters set by department leaders.
- Complete all administrative functions and requirements of the position in a timely manner .
Requirements
- Bachelor's degree in related field or 3 + years of experience in training, operations, or leadership roles within the restaurant, hospitality, or retail industry.
Knowledge, Skills and Abilities
- Strong facilitation and presentation skills with the ability to engage and develop leadership teams.
- Proven ability to deliver and support training programs that drive performance at the leadership level.
- Excellent interpersonal and communication skills with the ability to influence and inspire others.
- Strong organizational , planning, time management and project management skills with attention to detail.
- Proficiency in Microsoft Office Suite and familiarity with Learning Management Systems (LMS) preferred.
- Passion for developing leaders and fostering a culture of continuous learning.
- Change Management
- Demonstrates strategic thinking with strong problem-solving skills.
- Ability to work independently with minimal supervision and able to prioritize tasks accordingly.
Travel Requirement
- Ability to travel up to 75% of the time to meet the needs of the business.
Inspire is a multi-brand restaurant company whose portfolio includes more than 33,300 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide. We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.
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