About The Role

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

The Outbound Agent will contact prospective customers over the phone with the intention of selling marketed vacation packages which will enable them to tour our resorts and purchase the product to become owners.

Essential Job Functions

Responsibilities include, but are not limited to

Responsible for contacting prospective customers through outbound calls with the intention of selling vacation ownership (60%)
Attend meetings as required (10%)
Ensure compliance with; Quality Assurance, Do Not Call Regulations, (25%)
Set and review weekly performance goals (5%)

Travel Requirements

Minimum Requirements and Qualifications

a) Education

Must have a minimum High School Diploma or GED

b) Training requirements

Successful completing of on boarding training
All associates are responsible for ensuring that they remain up to date on all required courses
Participate in coaching sessions

c) Knowledge and skills

Excellent communication skills
Strong client focus
Sales minded professional (hospitality, sales, call center, server, or marketing experience)
Ability to overcome objections
Ability to work in a goal and performance based environment

d) Technical Skills

MS Outlook, MS Word, MS Excel

e) Job experience

Minimum of 6 months sales experience, preferably in a production driven environment

Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

How You'll Be Rewarded

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identify theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.