Quality Technician

About Us

With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you’ll test new ideas, learn and grow, and unlock a brighter, more exciting future.

Join us to build a career worth celebrating.

Which company will you join?

From Arthur Guinness to Johnnie Walker, our business was founded on people of outstanding character, and in 250 years, nothing has changed. We’re the world’s leading premium alcohol company! Our brands are industry icons including Johnnie Walker, Crown Royal, Bulleit and Buchanan's whiskies, Smirnoff, Cîroc and Ketel One vodkas, Captain Morgan, Baileys, Don Julio, Tanqueray and Guinness. Our success is thanks to the strength of our people, in every role. It’s why we trust them with our legacy and why we reward them with the career-defining opportunities that they deserve. Our ambition is to build the best performing, most trusted and respected Consumer Products Company in the world. To achieve these, we need the very best people!

At Diageo, our purpose is to celebrate life everywhere, every day. To do that, you will join an organization that is passionate about customers and consumers, and proud of what they do. Diageo teams constantly set high goals and then try hard to exceed them. We are also an incredibly diverse organization, and we value each and every one’s talent and personality.

About the Function

Supply Chain & Manufacturing is where our brands are made, moved and delivered to the world.

With over half of our people working across more than 100 sites, this is a complex, large-scale operation that brings together production, logistics, engineering and supplier partnerships.

It’s fast-paced and hands-on, with teams working together to ensure quality, efficiency and sustainability at every stage. From sourcing ingredients to getting products into customers’ hands, you’ll play a role in delivering the brands people know and love.

The Quality/Food Safety Team is responsible for supporting the Production Team in ensuring that Diageo's products are produced in compliance with TTB and Company regulations, and that these products meet the expectations of our discerning consumer base! This role will play a key role in delivering on the quality and food safety commitments of the organization in ensuring that Diageo's high standards are maintained. As a secondary function, they will be expected to gain an understanding of the calibration, maintenance and basic repair of the testing equipment applied for quality analysis in the laboratory and in production. They will also be expected to contribute their technical expertise to solve problems for the plant operations and participate in cross-functional work-teams!

This position will work closely with the other shift Quality/ Food Safety Technician and Operations Team Members to support in the accurate analysis of our products and ingredients through the use of testing equipment. This will require them to be able to quickly analyze a problem and provide timely remedies to ensure a continuous flow of production. The ability to multi-task and prioritize their workload is critical to being successful in this role.

About the role

As a part of the plant Quality team, this role is responsible for ensuring that production maintains the established standards and quality control systems outlined by Diageo to safely produce quality cases of our various distilled products that meet Diageo's commercially accepted criteria. As a vital member of the team, this specific position will focus primarily on:

• Providing quality leadership on the shift
• Performing microbiological testing of water, distilled products and ingredients.
• Performing process audits to be responsible for compliance to Global Risk Management and North American Standards
• Performing inspections of raw materials to ensure conformance to product specifications
• Performing sensory analysis of in process products, finished products and ingredients
• Performing analytical testing on in process products, finished products and ingredients to ensure adherence to product specifications

Key Outputs

• Development, implementation and maintenance of an asset care program for testing equipment that covers maintenance, calibration, repair and replacement.
• Document procedures to ensure consistency in the use and operation of test equipment Define the requirements and train Quality/Food Safety Technicians to perform basic troubleshooting of equipment.
• Perform microbiological testing and analysis in accordance with Company defined protocols
• Provide Quality/Food Safety Technician coverage as required Assist Operations with rollout and compliance of food safety items in Infinity QS (PM’s, startup checklists, OPRP’s, etc.)
• Food Safety Inspection Program (closing of findings, communication of findings, preventative actions)
• Active participation (self-directed) on the Food Safety Team
• Manage color coding program (right tools, right places, ordering of replacements, etc.)
• GMP inspections - weekly
• ISO Audit participation and preparation
• Track/Update/Communicate food safety issues (to Operations and Leadership Team)
• Deliver on Quality/Food Safety objectives as assigned

Experience / skills required

• Four year Bachelors Degree or equivalent, preferably in Science or Engineering preferred or 3-5 years of analytical experience in a laboratory or in a plant environment
• Ability to analyze issues and provide logical resolutions
• Strong communication and writing skills
• Strong organization skills
• Ability to multi-task Familiarity with HPLC, spectrophotometer, alcolyzer and other equipment used in analysis of distilled products and ingredients is a plus
• Familiarity with microbiological test methodology is beneficial.

Flexible Working Statement

Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to manage your wellbeing and balance your priorities from day one.

Rewards & Benefits Statement

We recognise and value performance, offering our people a highly competitive Rewards and Benefits package.

Diversity statement

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you.

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.

Worker Type

Regular

Primary Location

Lincolnway

Additional Locations

Job Posting Start Date

2026-06-11

PLAINFIELD, ILLINOIS: SALARY RANGE IS FROM $63,788 TO $106,313 (ANNUAL)

At Diageo certain roles are eligible for additional rewards, including annual incentive payment and stock awards. US-based employees are eligible for healthcare benefits, retirement benefits , short-term and long-term disability coverage, basic life insurance, wellness benefits and industry leading parental leave, among others. (Benefits/perks listed may vary depending on the nature of your employment with Diageo and the country where you work.) The salary range displayed is the salary range for the role’s primary location.