Medical Billing Assistant

This position focuses on medical insurance verification of benefits, preauthorizations, and medical claim follow-up for oral surgery, implants, sleep dentistry, bone grafting, and medically necessary dental procedures.

Responsibilities

• Complete detailed medical insurance verifications of benefits (VOBs)
• Submit and follow up on medical preauthorization
• Track and follow up on outstanding medical claims
• Communicate with insurance companies regarding claim status and documentation requirements
• Review insurance policies and benefit limitations
• Maintain accurate documentation and spreadsheets
• Work closely with dental offices and billing specialists
• Assist with appeals and requests for additional documentation

Requirements

• Experience with dental or medical insurance billing preferred
• Knowledge of CPT, ICD-10, and medical terminology is a plus
• Strong phone and communication skills
• Highly organized with attention to detail
• Ability to multitask in a fast-paced environment
• Experience with insurance portals such as Availity, UHC, Aetna, BCBS, Cigna, and Humana preferred
• Positive attitude and willingness to learn

Benefits

HMO with 1 free dependent upon hire

Life Insurance

• 20 PTO credits annually
• 10% Night Differential

Annual Performance-Based Merit Increases and Employee Recognition

Great Company Culture

Career Growth and Learning

Work equipment will be provided

WFH, Night Shift

30,000 - 33,000 PHP

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SuperStaff is a comprehensive outsourcing solutions provider offering call center services offshore in the Philippines, nearshore in Colombia, and onshore in the United States.

Initially a captive market for its mother company, servicing the health and biopharma sectors for decades, SuperStaff diversified internationally. Three years ago, we managed to grow in size and expand our service portfolio. As we gain competencies in multiple industry verticals, we extend our clout in servicing start-ups and Forbes-ranked enterprises with back-end support and transformative BPO solutions.