Senior Manager in Lending Compliance

• Design and embed our lending compliance framework:  Develop and implement practical compliance frameworks, controls and governance that support a scalable lending business and align with Lendi Group's enterprise risk framework.
• Partner across the business: Work closely with Product, Lending, Operations, Technology, Legal, Risk & Compliance and external partners to ensure compliance requirements are built into products, processes and customer journeys from the outset.
• Drive customer outcomes and conduct oversight:  Provide compliance oversight across responsible lending, Best Interests Duty, hardship, complaints, broker distribution and other key customer outcome obligations.
• Lead compliance monitoring and governance: Develop and operate a risk-based monitoring program, identifying emerging risks, control gaps and opportunities for continuous improvement while supporting clear governance reporting.
• Support regulatory change and issue management:  Lead or support regulatory change initiatives, compliance incidents, breach assessments and remediation activities, translating regulatory obligations into practical business outcomes.
• Strengthen partner oversight:  Help oversee external funders, servicers and service providers by monitoring compliance performance, control effectiveness and customer outcomes.
• Support technology-enabled compliance:  Partner with Technology and Data teams to ensure digital lending processes, automation and AI-enabled workflows have appropriate compliance controls and governance.
• Provide trusted advice:  Prepare clear recommendations, governance papers and reporting for senior leadership, helping the business make informed, risk-based decisions.
• What You'll Bring:
• Significant experience in lending compliance, regulatory compliance, mortgage broking, banking, non-bank lending or financial services.
• Strong knowledge of Australian credit regulation, responsible lending, Best Interests Duty, hardship, complaints, breach reporting and customer outcome obligations.
• Experience designing and implementing compliance frameworks, monitoring programs, governance processes and practical controls.
• Strong understanding of regulated financial services environments and risk management frameworks.
• Excellent stakeholder management skills, with the ability to influence and challenge constructively across senior business leaders and external partners.
• Strong commercial judgement, with the ability to balance regulatory obligations and business outcomes.
• Excellent written communication skills, including preparing governance papers, recommendations and executive reporting.
• A practical, hands-on approach with the ability to build structure and deliver outcomes in a fast-moving environment.
• Nice to Have:
• Experience within an ACL holder, bank, non-bank lender, aggregator, mortgage manager, fintech or specialist lending environment.
• Exposure to outsourced servicing models, white-label lending, funder arrangements or mortgage management structures.
• Experience supporting regulatory change, compliance monitoring, control assurance or internal audit readiness.
• Experience working with ASIC, AFCA, external auditors, funders or independent assurance reviews.
• Understanding of digital lending, automation, data-led processes or AI-enabled financial services.

Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise, innovative technology and a customer-first approach, our teams work seamlessly to simplify the property journey, helping Australians find, buy and own property with confidence. 

We support our people in a variety of ways, but a few of the benefits that our people rave about include: 

• A vibrant, relaxed, yet professional culture. 
• Hybrid working arrangement designed to support work-life balance, while fostering meaningful connection and collaboration. 
• A holistic wellbeing programs offering 24/7 support, including medical, mental health, and financial wellbeing services to enable our workforce to thrive at home and work. 
• generous paid Parental Leave: we celebrate our growing Lendi Group family with 18-26 weeks leave for primary carers and up to 4 weeks for secondary carers. 
• An additional week’s Loyalty Leave each year after reaching 3 years’ service. 
• Wellness initiatives with a strong focus on psychological safety.

We’re committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation, stronger collaboration, and a more engaging workplace.

Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group attract, engage and evolve talent and build best-in-class products.

Feeling like you don’t meet all the skills listed? That’s ok; we are always on the lookout for different skills, experience, and qualities and so we’d still like to hear from you.