Assistant Manager

Are you ready to shape a better tomorrow? AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment. If you want to shape a brighter future at AIA Digital+, please read on. About the Role The Project Manager is responsible for planning, executing, and delivering strategic projects that support AIA’s business objectives and customer-centric vision. This role ensures projects are completed on time, within scope, and budget, while adhering to compliance and quality standards. Acting as a key liaison between stakeholders and delivery teams, the Project Manager ensures transparency, risk management, and continuous improvement to maximize business value and enhance customer experience. Responsibilities: Project Delivery & Governance · Lead end-to-end project management, ensuring delivery within scope, timeline, and budget. · Align project objectives with AIA’s strategic goals and compliance requirements. · Maintain accurate project documentation and reporting for governance and audit purposes. Stakeholder Engagement · Serve as the primary point of contact for business and technical stakeholders. · Communicate project status, risks, and dependencies clearly and proactively. · Manage stakeholder expectations and ensure alignment with business priorities. Risk & Issue Management · Identify, assess, and mitigate project risks and issues promptly. · Develop contingency plans to minimize impact on delivery and business operations. Team Leadership & Coaching · Facilitating Agile ceremonies (daily stand-ups, sprint planning, reviews, retrospectives) . Remove impediments and foster a culture of collaboration and accountability. · Guide and mentor team members on Agile best practices and project management standards. · Encourage self-organization and empower teams to deliver high-quality outcomes. Quality & Compliance · Ensure deliverables meet AIA’s quality standards, regulatory requirements, and security policies. · Drive adherence to governance frameworks and internal audit guidelines. Continuous Improvement · Analyze project performance and implement lessons learned for future initiatives. · Recommend process enhancements to improve efficiency and customer experience. Requirements: Education & Experience · Bachelor’s degree in Business, Information Technology, Project Management, or related field. · More than 8 years of experience in project management within financial services, insurance, or technology sectors. · Proven track record of delivering projects using Agile/Scrum methodologies. · Excellent communication and stakeholder management skills. · Strong leadership and team facilitation abilities. · Analytical mindset with problem-solving and decision-making capabilities. · Ability to work in a fast-paced, dynamic environment and manage multiple priorities. Technical & Professional Skills · Strong understanding of Agile frameworks and project governance. · Proficiency in project management tools such as Jira, Confluence or similar. · Solid knowledge of risk management, budgeting, and resource planning. · Ability to understand technical concepts and communicate effectively with developers and architects. Language and Certificate · Familiarity with insurance industry processes, compliance, and regulatory standards is an advantage. · Fluent in English; Cantonese language skill is a plus. · PMP or Agile certification is a plus Build a career with us as we help our customers and the community live healthier, longer, better lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. As the largest listed company on the Hong Kong Stock Exchange, we’ve been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way. Inspiring and supporting you to thrive - not just at work, but in life. Believe in better with AIA. View our AIA LinkedIn page Bring your difference to AIA