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QD
DLO Phlebotomy Service Rep I
Quest Diagnostics · Oklahoma City, OK, United States
About The Role
Essential Functions
- Report to work on time and prepared for each scheduled shift
- Perform all assigned duties and processes, including tasks for which you are fully qualified and those within your demonstrated capabilities
- Maintain a positive, professional, and supportive attitude throughout the workday
- Work collaboratively as a team member and contribute to a respectful, productive work environment
- Collect specimens according to established procedures. This includes, but not limited to: drug screen
- Collect blood and urine specimens using approved techniques and equipment
- Accession patient and test information accurately into the Care 360 system
- Process and prepare all types of specimens for testing
- Obtain billing information from patients and ICD-10 diagnosis information from clients, as needed
- Communicate clearly, courteously, and professionally with internal teams, patients, and external customers
Required Knowledge: Demonstrated knowledge of venipuncture techniques utilizing vacutainer needles and hubs, butterfly devices, safety needles, and syringes.
Required Experience
- Proven ability to collect blood specimens from patients of all age groups, including pediatric and geriatric populations
- Ability to manage a high patient volume efficiently while maintaining accuracy and quality standards
- Strong interpersonal skills with the ability to collaborate effectively with all DLO departments and clients
- Proficiency in basic computer use, including keyboarding and data entry
Special Requirements
- Flexibility with your schedule — you may occasionally need to start early or stay late to meet patient or client needs
- Willingness to travel or work at different locations if business needs change
- Ability to lift and carry light to moderately heavy items (up to 40 lbs occasionally, with help for anything heavier)
- Comfortable sitting or standing for extended periods of time
- Ability to perform hands-on, repetitive tasks throughout the day with good attention to detail
- Comfortable using a computer and phone regularly
- Good hand coordination and steady movements
- Ability to move throughout the day, including walking, bending, reaching, twisting, pushing, and pulling
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