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Court Services Assistant
City of Garland · Municipal Court, United States
About The Role
Summary
Responsible for accurately processing citations and other court documents / judicial paperwork through the Municipal justice system from initial contact through finalization.
Essential Duties and Responsibilities
- Provide customer service through various media to the public including explaining legal filing processes, calendaring procedures, fees, fines, jury service rules and/or other processes and procedures in response to Court actions.
- Obtain, process and review legal documents of all judicial departments for completeness, timeliness and conformity to legal requirements.
- Scan court documents to electronic format for ongoing judicial transference of information (Open Records request, research, management reports and etc).
- May prepare and update court calendars by scheduling court appearances and hearings; may review case files for completeness and further processing requirements prior to and after court proceedings.
- May update and advise staff of case readiness, trial status and courtroom availability.
- May prepare and issue writs, warrants and other official court documents and correspondence as needed by the Municipal Court.
- May process filing fees, cash bonds, fines, mail payments and account payments for citations, dismissals and judgments.
- Update case records by posting information to automated case file as rulings and/or payments are finalized.
Minimum Qualifications
- 6 months to 1-year advanced training past the high school level
- 2 years related experience in a Court environment or law enforcement agency
Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
Preferred Qualifications
Education/ Experience
- 6 months to 1-year advanced training past the high school level
- 2-3 years experience in a Municipal Court environment, Law enforcement agency or government customer service position and/or
- 2 years experience in a payment processing environment
Knowledge, Skills & Abilities
- Basic knowledge of court services
- General knowledge of cash handling procedure
- General knowledge of accurate posting of financial transactions
- General knowledge of court and legal operations
- Excellent communication skills in both oral and written correspondence
- Skill in Microsoft Office (Excel, Word, Outlook, Access)
- Skill at accurately scanning documents and indexing
- Analytical skills in reviewing information
- Ability to handle high volume of data entry with precision and accuracy
Licenses and Certifications
- Valid Class C Texas driver's license
Physical Requirements / Work Environment
The incumbent works in a typical office environment; relatively free from unpleasant environmental conditions or hazards.
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