Product Manager

At Epiq , your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.

Job Description

The Product Manager will be responsible for managing Epiq Global’s proprietary trial preparation product – Epiq Narrate. This individual will work across the organization in particular: sales, operations, client services, finance, and development to increase sales and profitability of the product.

This role requires creativity discipline and an ability to manage many disparate threads at the same time. Your intrinsic understanding of how to compromise and negotiate with others in the spirit of partnership with an eye constantly turned towards delivery will lead to your greatest success.

The ideal candidate has strong communication skills, extremely collaborative, flexible in the work they do, obsesses about the customer, forms strong yet loosely held opinions, and can build trust with all areas of the business. We value passionate product leadership that drives with discipline and attention to detail.

Responsibilities

• Research, analyze and document complex product issues and develop creative solutions that achieve predetermined product goals, while also balancing resource utilization across all teams.
• Assist and manage planning and development prioritization for engineering teams to ensure maximum value in deliverables
• Inspire and influence the broader team by articulating and reinforcing our international growth goals and strategies.
• Be the voice of the user. Drive customer discovery via user research, design sprints, and other customer touchpoints.
• Collaborate in the development and implementation of monitoring specifications, and configurations.
• Work with a broad set of stakeholders and product teams to develop a consolidated international product roadmap.
• Own the product lifecycle and product strategy
• Prepare and deliver technical presentations explaining products or services to existing and prospective customers
• Qualifications & Characteristics

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• Bachelor’s Degree
• 3+ years of product management experience
• Demonstrated ability to work in a fast-paced and rapidly-changing environment
• Experience with end to end product delivery, from conception through completion
• Demonstrated track record defining roadmap strategy and definition
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Excellent speaking-listening-writing skills, attention to details, proactive self-starter.
• Ability to develop new ideas and creative solutions
• Strong critical thinking and problem solving skills.
• Strong initiative and ability to work with minimal supervision.
• Ability to quickly learn and support new applications and technologies from a DevOps perspective
• Demonstrable knowledge of scripting and automating
• Experience with :
• Agile/Scrum development methodologies
• Microsoft Azure DevOps Services
• Product Management frameworks
• Continuous Integration
• Cloud technologies (AWS/ Azure)

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Must Haves

• Self-starter
• Exceptional communication skills
• Managed products with 10+ millions of dollars of revenue
• Development mindset with the ability to:
• Build
• Test
• Automate
• Deploy

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Leadership Competencies

Integrity - Behaves in an honest, fair and ethical manner; shows consistency in words and actions; does what she/he commits to doing; respects the confidentiality of information or concerns shared by others; is honest and forthright with people; carries his/her fair share of the workload; takes responsibility for own mistakes.

Client Focus- Takes action with the clients, both internal and external, and sees their needs as a primary focus; builds a sustaining collaborative and productive relationship with clients; seeks to understand client situations, issues, expectations, etc.; takes appropriate action to meet client needs and address concerns; implements or utilizes methods to monitor and evaluate client feedback.

Results Driven- Sets stretch goals for personal and team accomplishment and works tenaciously to achieve those goals; acts with a sense of urgency; takes the initiative on actions; identifies what needs to be done and takes action before being asked; does more than what is normally required in a situation; establishes metrics to monitor progress and measure success; maintains focus by avoiding or overcoming roadblocks.

Entrepreneurial Orientation - Proposes innovative business opportunities/ideas to customers and business partners; encourages and supports entrepreneurial behavior in others; demonstrates willingness to take calculated risks to achieve business goals.

Decisiveness - Makes well-informed, effective and timely decisions even when data is limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions; has the ability to make tough decisions.

The Compensation range for this role is $120,000 -$147,500 USD annually and may be eligible for an annual bonus.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Must be authorized to work in the United States for any employer.

Your specific salary will be determined based on several factors

• Location-based market rate for the role
• Your abilities in relation to the job specification
• Performance during screening and interview
• Pay parity with the wider team in the considered location

• Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.
• Click here to learn about Epiq's Benefits.

Epiq Leadership Compass

Fosters Relationships & Collaboration

Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.

• Build trust-based partnerships
• Nurture long-term relationships
• Remove collaboration barriers
• Celebrate cross-team success

Engages & Influences

Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.

• Use storytelling to build buy-in
• Align communication with organizational goals
• Guild alignment through strong engagement

Maximizes Performance

Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.

• Use data to identify improvement opportunities
• Make informed decisions
• Align team goals with boarder strategy
• Empower teams to manage their own goals
• Translate vision into clear priorities
• Prepare for disruptions with strong change management

Achieves Operational Success

Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.

• Improve workflows for team efficiency
• Use clear documentation and expectations
• Resolve issues quickly using data and feedback

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.