About The Role

Job Location

NH Collection Peace Samui Resort

 NH Collection Hotels & Resorts showcases captivating hotels housed in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond. Thoughtfully designed with an eclectic-elegant atmosphere, our hotels are built to evoke extraordinary feelings — paying great attention to stimulating details that create truly memorable moments.

We welcome business travellers, friends, and couples seeking premium service, and we craft experiences centred on wellbeing, gastronomy, culture, and pure indulgence. If you are passionate about creating those extraordinary moments for every guest, NH Collection is the place to do it. Feel the extraordinary.

To lead and manage all restaurant operations, ensuring exceptional guest experiences, high-quality food and service standards, effective Team Member performance, and achievement of financial and operational objectives. The Restaurant Manager is responsible for overseeing daily operations, developing the team, maintaining brand standards, and driving guest satisfaction and business performance. Please note that this is not an exhaustive list of everything that needs to be done. Minor Hotels employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:

To ensure a professional and profitable operation within the framework of the Hotel
With the hotel training manager, identify training needs and develop and deliver the required training for department employees to meet the needs of the business. Support the training of Departmental Trainers to continue to improve hotel service levels, and implement a daily departmental training program
To achieve departmental budget goals by maintaining profits through increased sales revenue and the efficient cost expenditure
To accurately forecast business demands to ensure efficient staffing & food production
To be responsible for all accounting and billing procedures in the outlets
To work with hotel management to develop & execute plans and actions for the marketing of the outlet. To be aware of all Minor Hotels Guest Incentive programs, and actively promote and support these.
To ensure the efficient scheduling of Management & Team Members in the outlet, and to be responsible for the accurate supervision of the Team Member time control system.
To be responsible for the execution of all Team Member reviews and appraisals in a professional and timely manner
To train managers and supervisors in effective “coaching and counseling” and the correct process of progressive discipline
To be responsible for maintaining outlet safety and sanitation standards at all times
To be responsible for asset management of all outlet property and facilities, and to conduct a regular preventative maintenance inspection.
Promote positive inter-departmental relations through candid communication and cooperation
To work closely with the Banqueting department to support all requested functions
Above all, to lead by example through a “hands on” approach to motivate our Team Members to excel

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