About The Role

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job description: Front Office Executive

Role summary: The Front Office Executive is the first point of contact for visitors and employees, responsible for delivering a professional reception experience, managing front-desk operations, and supporting day-to-day administrative coordination.

Key responsibilities

Reception and visitor management

Greet and assist visitors, clients, and vendors in a courteous and professional manner
Manage visitor entry protocols (sign-in/out, badges, meeting room directions, host notifications)
Handle incoming calls, screen and route calls, and take accurate messages

Front desk operations

Maintain the reception area’s appearance (clean, organized, visitor-ready)
Monitor and replenish front office supplies (stationery, pantry/consumables as applicable)
Coordinate courier handling, mail distribution, and incoming/outgoing shipments

Meeting and workplace support

Support meeting room coordination (bookings, basic setup, guest support, refreshments if applicable)
Coordinate with housekeeping, security, and facilities teams for service requests impacting front office
Track and follow up on front-office related issues and ensure timely closures

Administrative support

Maintain logs/registers (visitors, couriers, calls, keys/access items if applicable)
Support basic documentation, reports, and MIS updates as required by the site/team
Assist with event-day coordination or peak visitor management when required

Customer service and compliance

Ensure adherence to site policies, safety guidelines, and confidentiality expectations
Escalate incidents/concerns appropriately (security, medical, facilities, leadership)

Qualifications

Education

Graduate in any discipline (preferred); diploma/graduate with relevant experience acceptable

Experience

1–3 years of front office/reception/customer service experience (corporate office or hospitality preferred)
Experience managing visitors, calls, and basic administrative coordination

Skills and competencies

Strong communication skills (verbal and written)
Professional appearance and customer-first mindset
Good interpersonal skills and ability to remain calm under pressure
Basic computer proficiency (email, MS Office; familiarity with visitor/booking tools is a plus)
Attention to detail, punctuality, and reliability

Location

On-site –Hyderabad, TS

Scheduled Weekly Hours

54

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.