About The Role

a. Handling in bound calls, faxes, and e-mails relating to customers and prospects.
b. Assuring timely responses to customer inquiries.
c. Supporting retail branch office operations and promoting strong working relationships with customers, field personnel and corporate support staffs.
d. Understand and apply our business processes to your personal style.

Hours: 2:00pm – 10:15pm | 5-days/week (15 additional mins compensated per shift worked)
Hours: 10:00pm - 6:15am | 5-days/week (15 additional mins compensated per shift worked)
Wage: $19.00/hr.
Location: 1000 Aviara Parkway Suite #300, Carlsbad, CA 92011

a. Exceptional Customer Service Skills and a Positive Attitude.
b. 1-3 years of experience in customer service.
c. Excellent verbal and written communication skills.
d. Detail oriented, problem solver.
e. Ability to work a flexible schedule. Weekends and Holidays are a must (additional compensation applied for holidays).
f. Ability to multi task and prioritize in a fast-paced environment.
Casual office atmosphere with a remarkable amount of down time that would allow a college student time to do homework or study for tests.
Flexible in accommodating school schedules.
Non-competitive work environment where everyone loves to lend a helping hand.
Medical/Dental/vision plans available, company provided life insurance, & 401K benefits