About The Role

Responsible for delivering the highest quality health care within The Little Clinic's scope of services while achieving optimum patient satisfaction. These responsibilities include but are not limited to: building relationships with the patients, host store personnel and the health care community in order to enhance practice building and continuity of care. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Provide the highest quality of medical care to our patients while maintaining all company metrics for productivity
Participate in peer review, quality assurance, and staff meetings with other health practitioners as required
Ensure that a safety and quality-based healthcare environment is maintained
Ensure that the clinic remains open for all scheduled hours
Collaborate with the regional management in participating in a community event to promote TLC to generate increased utilization of the clinic
Respond as directed by regional management to correct any situations noted on the customer experience survey
Manage the clinic's inventory and order supplies to maintain cost effective clinical operations
Perform quality control on instrumentation and CLIA waived testing as scheduled
Utilize the company information systems as directed and in compliance with HIPAA regulations and company policies
Support mentor program by being a resource and a role model
Keep clinical knowledge current by attending ongoing education seminars related to retail and family practice
Provide coverage for clinics within the region as needed, and as assigned by the regional management
Control costs at the clinics to meet the budgeted profitability goals
Maintain a presence in the community through active membership in local nursing organizations and through participation in community outreach programs
Present a neat, well-groomed image, wearing a clean, white lab coat, closed toe shoes in compliance with The Little Clinic dress code
Participate in other operational duties and responsibilities as assigned by the regional management
If a float: Travel to designated clinics within a specified geographic area
Must be able to perform the essential job functions of this position with or without reasonable accommodation

MINIMUM

Master of Science in Nursing as a Family Nurse Practitioner or Bachelor’s Degree as a Physician Assistant (PAs in OH must have completed 500 hours of post-graduate physician-supervised experience)
1 year of experience in healthcare
Active license, American Association of Nurse Practitioners (AANP) or American Nurses Credentialing Center (ANCC) certification and all necessary state credentials
Board certified family nurse practitioner (FNP-C); or physician assistant (PA-C), where eligible
Valid driver's license
Ability to prioritize and handle multiple projects and responsibilities
Ability to maintain a high degree of confidentiality
Excellent telephone, interpersonal and organizational skills
Strong computer skills
Excellent oral/written communication skills
Ability to work both independently and as part of a team