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Analyst IT Digital Products

Cargolux Luxembourg Pilots · Luxembourg

Software DevelopmentExternal listingfull-timeabout 21 hours ago

About The Role

Requirements Analysis, Solution Design & Technical Documentation

  • Collaborate with business stakeholders, product owners, customers, and external partners to gather, analyze, and challenge business requirements.
  • Translate business needs into detailed functional specifications, technical designs, user stories, and acceptance criteria.
  • Analyze existing applications, APIs, and integrations to identify opportunities for optimization, automation, and modernization.
  • Produce and maintain architecture diagrams, technical specifications, API documentation, integration specifications, and operational procedures.
  • Participate in solution design sessions and contribute to the definition of scalable and maintainable technical architectures.
  • Ensure alignment with enterprise architecture, security standards, and best development practices.

API Development & Backend Engineering

  • Design, develop, maintain, and support RESTful APIs that enable integration between Cargolux systems, customer applications, and external marketplaces.
  • Implement and maintain backend services using C# and .NET technologies .
  • Develop secure, scalable, and high-performance API solutions supporting the Digital Sales ecosystem.
  • Implement API authentication, authorization, monitoring, logging, and error-handling mechanisms.
  • Participate in API lifecycle management, including design, versioning, deployment, and decommissioning activities.
  • Perform root cause analysis and troubleshooting of API-related incidents and performance issues.
  • Contribute to the modernization of existing integrations and support the API migration roadmap.

Front-End Development & User Experience

  • Design, develop, and maintain user-facing components for digital products using React and modern front-end development frameworks.
  • Implement responsive and intuitive user interfaces that enhance customer experience and usability.
  • Collaborate with business stakeholders to translate requirements into effective web solutions.
  • Ensure frontend applications comply with accessibility, security, and performance standards.
  • Optimize application performance and user experience across multiple devices and platforms.

Product Lifecycle Management

  • Manage and support the lifecycle of digital products, including the Customer Portal, Customer APIs, Marketplaces APIs, and related Digital Sales solutions.
  • Monitor application availability, reliability, performance, and usage metrics.
  • Support release management processes, software deployments, and production rollouts.
  • Contribute to product roadmaps and continuous improvement initiatives.
  • Ensure compliance with security, governance, audit, and data protection requirements.
  • Participate in incident management and problem management activities for business-critical digital services.

Integration & Interoperability

  • Design and implement integrations between internal applications, customer systems, and third-party platforms.
  • Collaborate with internal IT teams and external vendors to ensure seamless interoperability between systems.
  • Support EDI, API, and cloud-based integration initiatives.
  • Validate integration solutions through functional, performance, and end-to-end testing.
  • Identify and resolve integration bottlenecks, performance issues, and data consistency challenges.

Testing, Quality Assurance & DevOps

  • Define and execute unit and integration testing activities.
  • Suggest automated testing strategies where applicable.
  • Support CI/CD pipelines and deployment automation processes.
  • Ensure all delivered solutions meet quality, security, and performance standards.
  • Participate in code reviews and promote software engineering best practices.

Operational Support & Continuous Improvement

  • Provide Level 3 support for Digital Sales applications and integrations.
  • Investigate and resolve production issues impacting customer-facing digital solutions.
  • Monitor system health and proactively identify opportunities for improvement.
  • Contribute to reducing technical debt and improving platform stability.
  • Support business continuity and operational resilience across critical customer-facing applications.

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