Manager, Communications

Who We Are International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,200 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable. We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve. The Need For over 25 years, IJM has pioneered the work to protect vulnerable people from violence. Nine out of nine times in the last decade, IJM’s Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% for very large populations of people living in poverty. As we grow to expand our impact to protect 500 million people from violence, we are seeking a Manager, Communications to develop messaging strategies, communications delivery systems, and repeatable frameworks that enable IJM to deliver consistent, high‑impact messaging for mass audiences across global markets. This position is hybrid (onsite Tuesdays & Thursdays) if located in the Washington, DC area or remote for non‑local candidates. It reports to the Global Director, Marketing Communications and is only available for candidates with the right to work in the US. Responsibilities Operationalize IJM’s global marketing communications strategy by translating organizational priorities into clear, audience‑relevant messaging across campaigns, channels, and markets; Manage day‑to‑day workflow of the writing team, prioritizing projects and assigning work aligned to global strategy and organizational priorities; Provide strategic direction, editorial oversight, and coaching to strengthen message clarity, audience relevance, and persuasive effectiveness; Design and manage a structured communications delivery model that improves speed, consistency, and quality through effective intake processes, workflow prioritization, and messaging alignment; Develop and maintain global messaging frameworks, editorial standards, and reusable content assets that strengthen brand coherence across initiatives; Lead development and refinement of messaging across digital, social, print, presentation, and live experience formats; Identify gaps in messaging clarity, brand alignment, and communications execution and develop plans to address those gaps through frameworks, assets, and process improvements; Maintain shared messaging resources, including stewardship of the Global Communications SharePoint hub as a system of record; Apply audience insights, engagement performance data, and test‑and‑learn methodologies to refine messaging strategies and improve effectiveness over time; Coach writers and cross‑functional partners on audience‑centered communication principles, ethical use of AI‑enabled writing tools, and disciplined content development practices; and Participation in IJM’s community of spiritual formation. Qualifications: Bachelor’s degree in communications, marketing, journalism, or a related field; Seven or more years of experience in marketing communications, content strategy, copywriting, or brand messaging, including experience developing messaging for multi‑channel campaigns; Two or more years of experience leading content strategy, managing a communications team, or overseeing a communications delivery model or content ecosystem; Excellent writing and editorial skills, with proven experience developing messaging frameworks, narrative structures, or content strategies used across organizations; Experience translating complex subject matter into clear, audience‑relevant messaging across global contexts preferred; and Experience using content performance insights, testing approaches, and emerging tools, including AI‑enabled writing technologies, to improve communication effectiveness. Critical Qualities: Eager commitment to IJM’s Core Values: Christian, Professional, and Bridge‑Building; Systems‑oriented thinker who can identify gaps and design scalable communications solutions; Strong leadership presence with the ability to coach, influence, and align contributors across functions; High attention to detail with disciplined execution and prioritization skills; Exceptional verbal and written communication skills; Global and cultural awareness with sensitivity to diverse audiences and contexts; Collaborative, flexible, and eager to support others; and Creative problem‑solver who applies insight‑driven thinking to advance mission impact. Application Process: Upload Resume, Cover Letter & Statement of Faith* in one PDF document. What is a statement of faith? A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship. What does IJM have to offer? Comprehensive Medical/Dental/Vision benefits Retirement benefit options Paid leave starting at 23 days 12 holidays (plus early release the day prior) Daily, quarterly, and annual community spiritual formation Robust staff care resources IJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy, Protection against Sexual Exploitation, Abuse and Harassment Policy, and Code of Ethics. Candidate selection is based on technical competence, recruitment, selection and hiring criteria subject to assessing the candidate’s value congruence and thorough background, police clearance, and reference check processes. At IJM, we’re committed to building a diverse workforce through fair and equitable employment practices. IJM encourages people of any race, color, age, sex, marital status or political ideology to apply for employment. While we welcome everyone into this work, we truly believe that the work we are doing is God’s work, not our own, and practice spiritual disciplines together daily. That’s why we legally require under SEC. 2000e‑1 [Section702] of Title VII of the Civil Rights Act of 1964 that all employees practice a mature orthodox Christian faith, as defined by the Apostles’ Creed. IJM requires a background check, police clearance and thorough review of references with an employment offer and/or employment contract. International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,300 professionals are at work worldwide in over 20 countries. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable. We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve. Learn more about our work at ijm.org Visit our careers site below to learn about benefits, what it is like to work at IJM and to see frequently asked questions. https://www.ijm.org/careers IJM is a leader in the global effort to safeguard vulnerable people. In compliance with International Safeguarding Standards (UNICEF, IASC 6 core principles on PSEA, IASC Minimum operating standards on PSEA and CHS) we commit to a zero-tolerance policy and to take measures to prevent harm against anyone who comes into contact with IJM and its work. By choosing to move forward in the assessment and hiring process you are affirming you will abide by IJM’s Safeguarding Policy, Protection against Sexual Exploitation, Abuse and Harassment Policy, Code of Ethics and related procedures.