Clinician Verification Agent (Project Based)

Key Responsibilities

License Verification

• Review and verify state-issued licenses and credentials of new and existing clinicians using relevant state boards.
• Ensure all professionals meet the requirements to accept referrals in their licensed states.

Data Entry and Documentation

• Accurately document verification outcomes and maintain records in compliance with HIPAA standards.
• Update clinician profiles to reflect verified status promptly.

Compliance Oversight

• Monitor and report any discrepancies or unethical conduct in user profiles.
• Support clinicians by clarifying licensing requirements and standards.

Communication and Support

• Collaborate with the clinical team to resolve any verification issues.
• Provide courteous, professional support to clinicians throughout the verification process.

Requirements

Education and Experience

• Previous experience in credentialing, compliance, or related roles (preferred in healthcare or behavioral health).
• Knowledge of state licensing requirements for behavioral health professionals (e.g., social workers, counselors, psychologists).

Skills

• Review and interpret licensing regulations, statutes, and guidance documents to ensure compliance with applicable standards.
• Ability to work independently and manage multiple tasks with competing deadlines.
• Exceptional attention to detail and organizational skills.
• Strong written and verbal communication.
• Strong proficiency in online research and information retrieval; familiarity with advanced search techniques is a plus.
• Proficient in Microsoft Office and familiarity with database management systems.

Values and Attributes

• Alignment with principles of trust, integrity, and patient-centric care.
• Ability to handle sensitive information with discretion and professionalism.

Benefits

A laptop will be provided by the company

Night Differential

NIGHT SHIFT

WORK FROM HOME

PHP 32,000 to 36,500

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SuperStaff is a comprehensive outsourcing solutions provider offering call center services offshore in the Philippines, nearshore in Colombia, and onshore in the United States.

Initially a captive market for its mother company, servicing the health and biopharma sectors for decades, SuperStaff diversified internationally. Three years ago, we managed to grow in size and expand our service portfolio. As we gain competencies in multiple industry verticals, we extend our clout in servicing start-ups and Forbes-ranked enterprises with back-end support and transformative BPO solutions.