About The Role

What is your role at SNCB/NMBS?

Our Operations department is a unique combination of teams that provide end-user services and support.

As Project Manager Building IT Systems you are part of the Building IT Systems project team and you are responsible for setting up and delivering one or more projects within your field of expertise.

Your tasks are as follows

Project management from a to z

Project initiation and planning
the high level scope of a project, the schedule & the budget
Estimate the effort and cost of the implementation by experts, team members and an external contractor
Determine the detailed scope, planning & budget and communicate this information to the project team (kick-off)
Manage and follow up the risks and problems with the project team and if necessary escalate to management and customer in time and find solutions together
Represent the customer at the delivery of the project and capture the “lessons learned”
Ensure the necessary transfer, documentation and training to the other teams involved (including the support teams)
Maintain a helicopter view of current projects
Project follow-up of internal and external stakeholders
Reporting to the organisation

Coordination

Coordination of multiple project at the same time, depending on size
Coordination of multiple different supplier per project
Coordination of project team members

Conduct studies

Design a detailed study in accordance with applicable standards in consultation with the contractor
Determine the functional specifications for existing and new solutions or to replace existing technology solutions
Validate the offers submitted by the suppliers
Draw up specification texts, measurement statements and study plans for the customer's tender

Reporting and follow-up

Regularly inform the Business Project Manager about the progress of the project
Provide a monthly update through a Project Status Report to various stakeholders
Ensure a monthly follow-up of the actual cost, effort, progress

Third line support

Intervene in case of problems and escalations of incidents (eg serious cable breaks, ...)
Analyse the situation
Contact the parties involved
Initiate the necessary actions and ensure that the problem is resolved